Tickets
Graduating on Wednesday 28 March 2012?
The deadline to book your tickets is Tuesday 21 February 2012.
You cannot graduate while you have any unpaid fees or charges to the University (this includes library fines). Please make sure that you clear any outstanding debts at least a week before the ticket booking deadline by contacting Credit Control on +44 (0)20 8417 3827 or by paying online. Read more about clearing your debt.
Please visit the FAQs.
Important: When logging in please do not use the letter K when asked to enter your ID number, just use the first seven numbers.
Getting tickets
It might seem a bit strange that you have to get tickets to your own graduation, but we need to know numbers to make sure there's enough space and facilities for everyone who wants to attend.
Your ticket is, of course, free. Tickets for family and friends are not. Either way, you must book all your tickets by the deadlines given. No exceptions. Miss the deadline and you can't attend. Travel bookings should not be made until you have secured your tickets...
Find out about:
- How to book your tickets
- Confirming your order
- Ticket delivery
- Lost or missing tickets
- Getting a refund
- Applying for visa support letters
Once you have booked your tickets, remember to order your gown.
How to book your tickets
Graduate tickets are free of charge. But you still have to apply for a ticket to attend your ceremony.
Guest tickets are £23 per person (including VAT), which includes children aged three years and over. Children aged two years and under are eligible for a complimentary ticket.
You cannot graduate while you have any unpaid fees or charges to the University (this includes library fines). Please make sure that you clear any outstanding debts at least a week before the ticket booking deadline by contacting Credit Control on +44 (0)20 8417 3827 or by paying online. Read more about clearing your debt.
Please note: if you need a ticket for a child aged two years and under, this ticket will be inclusive of your ticket allowance, for example if you have a limit of four guest tickets and need a complimentary ticket for a child aged two years and under, you will only be able to purchase three guest tickets and one complimentary child ticket. You can find out more about the dos and don'ts of children and graduation ceremonies in our FAQs.
- Ceremonies on 28 March 2012: Your graduation day information leaflet will be coming soon.
When you order your tickets online, you'll be asked for your:
- Student ID number (on your ID card) (when logging in, please do not use the letter K when asked to enter your ID number, just use the first seven numbers)
- Your date of birth (in the format: dd/mm/yyyy)
You must also read and accept the Kingston University graduation ceremony policies (PDF). Then you can buy tickets to the ceremony you've been allocated.
Important: When logging in please do not use the letter K when asked to enter your ID number, just use the first seven numbers.
Guest tickets
Some ceremonies have more graduates eligible to attend them than others, so the number of guest tickets vary between ceremonies. However, every graduate will be able to purchase at least two guest tickets initially. If you need more, you can choose to be added to a waiting list for extra tickets.
Extra guest tickets: if extra guest tickets are available after the booking deadline, you will be notified by email a couple of days after the deadline date. Please make sure you have ticked the box to be included on the waiting list when booking your tickets.
When you're booking please provide details of any special requirements for you or your guests, such as mobility difficulties. If we don't know your requirements in advance, we cannot guarantee that we'll be able to accommodate them on the day. You can also read access information for each venue.
Important: When logging in please do not use the letter K when asked to enter your ID number, just use the first seven numbers.
Confirming your order
You'll be sent a confirmation email to confirm your ticket order and give more information about your graduation ceremony.
If you don't receive a confirmation email, it might be that the booking process wasn't completed. Please tell us immediately by completing the online query form.
Ticket delivery
If you gave a UK delivery address, tickets will be posted to you a week before graduation. However, if you gave a non-UK address, then you need to pick up your tickets on the day at the information desk on the ground floor of the Rose Theatre.
Lost or missing tickets
In either case, please bring a print-out of your confirmation email to the information desk on the ground floor of the Rose Theatre on the day of your ceremony and your tickets will be re-issued.
Getting a refund
Unfortunately, we work on a no refund policy, however students who have already booked tickets but did not achieve their award (and are therefore not eligible to graduate) will be entitled to a refund.
If you have already ordered your gown but can no longer attend the ceremony, see how to get a refund from our gowning suppliers.
Applying for visa support letters
Don't forget that graduates and their guests travelling from outside the EU require a visa support letter to enter the UK so please complete the online visa form.
What our graduates say
"I liked being able to catch up with classmates and getting my certificate that I worked hard for."
James Schacht – Human Resource Management PgDip
Check our FAQs to make sure you know everything you need to about the graduation ceremonies.
Can't make it?
If you can't make it to your ceremony, you should ask for your certificate and transcript to be sent to you.
Ready to graduate?
Have you…
- Checked your ceremony date and time?
- Applied for your graduate and guest tickets?
- Received an email confirming your tickets have been purchased?
- Hired your gown?
- Downloaded and printed your ceremony information leaflet (coming soon)?
- Informed the Graduations Team of any special requirements you or your guests have?
- Cleared any outstanding debt with the University?
