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Community contacts

View details on how to find us.

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Residents' enquiries and complaints form

If you would like to log a community complaint, please use our online form. If you need to make an urgent community complaint about something taking place on one of the University campuses outside office hours, please contact our security supervisor on 020 8417 7119 or (mob) 07831 791113.

  • Complete our online form
  • Natalie Crew, Public Affairs and Stakeholder Engagement Manager
  • Tel: +44 (0)7880 786775

Police Safer Neighbourhood Team

If the disturbance is particularly serious or you are experiencing anti-social behaviour, you should call the Police Safer Neighbourhood Team.

Kingston Council's Environmental Health Department

This is the statutory authority for dealing with noisy neighbours.

Kingston upon Thames Council

Information about tackling noise disturbances and anti-social behaviour.

London Borough of Richmond upon Thames Council

Information about tackling noise disturbances and anti-social behaviour.

Wandsworth Council

Information about tackling noise disturbances and anti-social behaviour.

Merton Council

Information about tackling noise disturbances and anti-social behaviour.

Elmbridge Borough Council

Information about tackling noise disturbances and anti-social behaviour.

Kingston University security

For any incidents that are occurring on University property, please contact the University's security team, which is available 24 hours a day.

  • Tel: 020 8417 7119 / 020 8417 6666

Headed Tenancy properties

These are properties which the University manages on behalf of landlords. Should you experience problems with students you believe are residing in a Headed Tenancy property, please contact the Headed Tenancy team.

Contact us

Kingston University
Tel: +44 (0)20 8417 9000