Kingston University London

Student behaviour in the local community

A large number of students live in the local community. This includes 2,574 in halls; 558 in university-managed private accommodation; a significant proportion in privately rented accommodation; and those living in their own homes.

As members of the local community, we expect our students to behave considerately and respectfully towards their fellow local residents. Noise and anti-social behaviour from students does not reflect well on those individuals, the University or its reputation in the community.

The University expects its students to:

• keep noise to a minimum when walking through residential areas at night; and
• be respectful to their neighbours in keeping music to a respectable level and pre-warning neighbours of any parties.

Download the Royal Borough of Kingston upon Thames, Environmental Health Guidance to Domestic Noise (PDF).

The University respects the independence of its students and the fact that they are adults. However, we recognise that for many students this will be the first time they have lived independently and so we provide guidance to help them make the transition successfully, for example Advice to Students (PDF).

The University works closely, and co-operates fully with the authorities in Kingston, as well as in other areas, in promoting positive student behaviour in the local community. Whilst the majority of our students value and respect the community in which they live, those students who are found to be causing noise and engaging in anti-social behaviour may face disciplinary action under the University’s Student Disciplinary Procedure in addition to any action that may be taken by the police.

How to complain

If local residents do experience anti-social behaviour or noise problems and believe our students are involved, there are places they can go to complain and get help. The University can only intervene directly where it is managing a property either as a halls of residence, or as a Headed Tenancy. If the noise is coming from a property owned and managed by a private landlord or agent, the University has no legal right to intervene but can advise on where to go for help.

• University managed properties including halls of residence.
• privately managed student households
• anti-social behaviour in the street

The University has a central point for all community enquiries and complaints. If you have any queries about a community matter, or would like to discuss logging a community complaint, please email the community enquiries and complaints officer, Hema Kukadia, using our online form.

Alternatively, you can log your complaint via the dedicated answerphone on 020 8417 3662 where you can leave all of your enquiry details, including your email address and/or telephone number, and we will contact you.

If you have an urgent enquiry you can contact Hema on her mobile on 07748 650330 (please note that normal mobile phone charges – depending on your provider – will apply).