Noise or anti-social behaviour from students living in university-managed accommodation
The University can investigate complaints about persistent noise problems or anti-social behaviour where these relate to one of its halls of residence or property it manages for a private landlord. If you are unsure if a private property is managed by the university please contact the University's Headed Tenancy Department (details below).
If you have a concern about student behavior in University managed property please contact the relevant hall or the University's Headed Tenancy department. The University will then investigate under the licence agreement we have with the students, or under our disciplinary procedures. Cases of serious or persistent misconduct may lead to a student being asked to leave their University accommodation and/or facing action under the University's Student Disciplinary Procedure.
Headed Tenancy properties
These are properties which the University manages on behalf of landlords. Should you experience problems with students you believe are residing in a Headed Tenancy property please contact:
- Headed Tenancy
Accommodation Services
Cooper House
40–46 Surbiton Road
Kingston upon Thames
Surrey KT1 2HX
Email: headedtenancy@kingston.ac.uk
Telephone: 020 8417 3828
Halls of residence
If you have a complaint about student behaviour at a university halls of residence, then you should contact that halls directly, contact details can be found below.
Please note that although halls are staffed 24 hours a day, the staff on duty may not always be able to respond immediately. In this case, please either leave a message or call University security on 020 8417 2966. The security officer can liaise directly with the halls staff.
The contact details for the university halls of residence are as follows:
- Clayhill
Kingston University
Burney Avenue
Surbiton
Surrey, KT5 8DF
Telephone: 020 8390 3471
Hall Manager: Laura Pereira-Ademiluyi -
Seething Wells
Kingston University
Portsmouth Road
Surbiton
Surrey, KT6 5PJ
Telephone: 020 8255 2401
Hall Manager: Marilyn Redwood - Kingston Hill
Kingston University
Kingston Hill
Surrey, KT2 7LB
Telephone: 020 8417 5533
Hall Manager: Melanie Clement - Kingston Bridge House
Kingston University
Church Grove
Hampton Wick
Surrey KT1 4AG
Telephone: 020 8943 2667
Hall Manager: Georgina Harman - Middle Mill
Kingston University
Portland Road
Kingston
Surrey, KT1 2SJ
Telephone: 020 8417 4484
Hall Manager: Georgina Harman

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