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It might seem a bit strange that you have to get tickets to your own graduation, but we need to know numbers to ensure there's enough space and facilities for everyone who wants to attend.

Your ticket is free, tickets for family and friends are not. Either way, you must book all your tickets via OSIS once you have received an email from the graduations team.

You must book all your tickets by Thursday 9 June 2016 at 11.00am. There are no exceptions. You must book your tickets before this deadline even if you have not received your results yet.

If the deadline to purchase tickets for your ceremony has passed, visit the updates and important information page for further information.

Find out about:

Once you have booked your tickets, remember to order your gown.

How to book your tickets

You need to book your own graduation ticket and any guest tickets via OSIS.

Graduate tickets are free of charge. But you still have to book a ticket to attend your ceremony. Guest tickets are £23 per person (including VAT).

Please note if you would like to bring children to the ceremony:

  • Children older than three years will need a ticket (priced £23) as they need to have their own seat.
  • Children younger than three years (ie a child aged two years and 11 months) can have a free ticket. Find out more about bringing children.

When ordering your tickets via OSIS, you'll be asked for your:

  • Student ID number (on your ID card)
  • OSIS password. If you have forgotten your password, you can reset it here.

When you are booking you must provide details of any special requirements for you or your guests, such as mobility difficulties. If we don't know your requirements in advance, we cannot guarantee that we'll be able to accommodate them on the day. You can also read access information for each venue.

Important: If you are purchasing guest tickets, the card holder must be present.

You will receive an invitation email from the graduations team confirming the date and time of your graduation ceremony.

You are advised not to make any travel or accommodation arrangements until you have received your invitation email and are sure you are eligible to attend your ceremony.

You must register your attendance before you receive your results.

The University cannot be held liable for any costs incurred for travel or accommodation made by graduates or guests.

Booking tickets to your graduation ceremony indicates that you adhere to the University's Graduation Ceremony Policies. Please read the Graduation Ceremony Policies (PDF).

Guest tickets

You can buy two guest tickets initially.

Extra guest tickets – once we have assessed the amount of tickets available for each ceremony, extra tickets will be released a few days after your results have been published. If there are any available to purchase online, we will advise you by email (and on this website).

Extra guest tickets on the day – if there are any extra guests tickets available to purchase on the day of your ceremony, they will be £25 (cash only) and sold at the Rose Theatre, 90 minutes before the ceremony start time, on a first-come, first-served basis.

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You can bring children, but the ceremony can last up to an hour and a half, so it's not advisable to bring very young children. Children cannot sit with graduates; they must sit with the guests. We ask that they're taken out of the auditorium if they disrupt the ceremony.

  • Children younger than three years old (ie a child aged two years and 11 months) need a ticket to enter the auditorium, but will not be allocated a seat. The free ticket will be available from the information desk on the ground floor of the Rose Theatre on the day of the ceremony.

We also request that buggies and pushchairs are either left at home or checked into the Rose Theatre cloakroom free of charge.

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Confirming your order

You should receive two email confirmations: one to confirm your payment and another to confirm your booking giving further information about your graduation ceremony.

If you don't receive a confirmation email, it might be that the booking process wasn't completed. Please log back into OSIS and check that your booking is complete. If you are at all unsure and have any queries, please tell us immediately by completing our online query form.

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Ticket collection

After you have collected your gown and had your photographs taken at Surrey County Council, make sure you collect your tickets from the first floor of the Rose Theatre. Bring a print out of your email confirming your ticket order and some form of ID with you when you pick up your tickets.

Ceremony time Suggested time to pick up your tickets
10.30am 9.00am
2.00pm 12.30pm
5.30pm 4.00pm

Please note: Late arriving guests may be allocated seats in the Circle or Upper Circle levels no matter what the tickets state to minimise disruption to the ceremony.

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Getting a refund

We can only offer a refund if you do not achieve your award in time for your ceremony. Please do not purchase any guest tickets you may not require, as we cannot offer a refund in any other circumstances.

The University cannot be held liable for any costs incurred for travel or accommodation arrangements made by graduates or guests, if the graduate fails to achieve their award in time for their ceremony, and is therefore no longer eligible to attend.

If you have already ordered your gown but can no longer attend the ceremony, see how to get a refund from our gowning suppliers.

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Contact us

River House
53–57 High Street
Kingston upon Thames
Surrey KT1 1LQ
Email us

Contact us

River House
53–57 High Street
Kingston upon Thames
Surrey KT1 1LQ
Email us

What our graduates say

"I liked being able to catch up with classmates and getting my certificate that I worked hard for."

James Schacht – Human Resource Management PgDip


We suggest you check our FAQs to find out everything you need to know about the graduation ceremonies.


Booking your tickets to your graduation ceremony indicates that you adhere to the University's Graduation Ceremony Policies.

Download the Graduation Ceremonies Policies (PDF).

Ready to graduate?

Have you...

  • Checked your ceremony date and time?
  • Cleared any outstanding debt with the University?
  • Applied for your graduate and guest tickets?
  • Received an email confirming your tickets have been purchased?
  • Hired your gown?
  • Downloaded and printed your ceremony information leaflet?
  • Informed the graduations team of any special requirements you or your guests have?

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