Kingston University London

Information for graduates of 1992 and after

The following services are also available to students who've just graduated (with the exception of Art and Design Foundation Diploma graduates who should all apply to directly to BTEC/EDEXCEL):

Duplicate or replacement certificate

There can only be one original certificate in existence at any one time.

If your original certificate has been lost or destroyed and you completed your Kingston University award after 16 June 1992, please apply for a duplicate online.

Duplicates have the same standing as the original. However, as they're produced in our current format, they may not look the same as original. The charge for this service is £30 per copy, including postage and packing. The University reserves the right not to issue a duplicate.

 

Certified copy certificate

If you graduated in 2003 or after and require a certified copy of your certificate, you can apply for one online.

If you graduated before 2003 and need a certified copy of your certificate, you must provide one photocopy, or scanned copy, of your original document which will be certified as a true copy by the University. You can apply for this service online The charge for either service is £25 per copy, including postage and packing.

 

Verification of award letter

You can apply online for a letter endorsing details of your award. The charge for this service is £25 per copy, including postage and packing.

 

ICBS Diploma Supplements

Please emai ICBSdipsupp@kingston.ac.uk with your request. The charge for this service is £30 per copy, including postage and packing.

 

Duplicate transcripts

If you graduated in 2003 or later: If your original transcript has been lost or destroyed and you graduated in 2003 or later, you can apply for a replacement copy online. The charge for this service is £30 per copy, including postage and packing.

If you graduated before 2003: We cannot centrally produce transcripts from before 2003 so please do not order a transcript online if you graduated before 2003. Instead email gradcerts@kingston.ac.uk with your request, which we will forward to the relevant faculty to see if they still have the information needed to provide you with a transcript. If this information is no longer available, the faculty will provide you with a letter to that effect.

 

Certified copy transcript – from 2003 onwards

You can apply online for a certified copy of your transcript. The charge for this service is £25 per copy, including postage and packing. Please note that we cannot centrally produce certified copy transcripts from before 2003 so please do not order a transcript online if you graduated before 2003.

 

Letter for DOATAP (Greek students only)

DOATAP letters are available on request. We wil place them in a sealed envelope (as required by the Greek Government) and send them directly either to DOATAP or to yourself.  The charge for the letter will be £10.

To obtain a letter, please apply online and then email gradorders@kingston.ac.uk specifying either an address for us to send it to or that it should go directly to DOATAP.  Please add your full name, date of birth and title/date of award.

 

Refund policy

If you have ordered documents via this site but no longer require them, perhaps due to an error in your order or if you have since recovered a lost certificate, you may* be entitled to a refund, provided we have not processed your order. You will need to email us as soon as possible on gradorders@kingston.ac.uk to request a cancellation.

Please include the following details about yourself:

• Full name
• Date of birth
• Kingston University ID number (if known)

If a refund has been agreed, we will try to credit the card you used for the purchase within two weeks. However, during busy times this may take longer.

*IMPORTANT: If your order has already processed and your email request reached us after your documents have been produced, we cannot provide a refund. This is because the materials and resource required to process your request have already been used.