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Everything that you need to know now that you've confirmed your place

Student support

At Kingston we do everything we can to make sure you get all the support you need, including study support and resources. If you need any advice before you arrive, just contact us and we'll do our best to help.

University support services

As a student at Kingston, you will have access to the following support services.

Careers and employability support

Student wellbeing support

Student life support

International students


StudentHUB is an online student support tool which has been developed to offer all students studying at or with Kingston University an access route to support services on a 24/7, year-round basis.

Once you have enrolled, you will be able to log onto the StudentHUB to view frequently asked questions (FAQs) on the student support services available at Kingston University and submit enquiries to our expert staff who are trained in their specific field and ready to help.

Additional support

Mature students

We know that coming to university as a mature student can be a very different experience from arriving direct from school or college. Mature students are an important part of the Kingston University community – around 38 per cent of the student population (figures from 2014 academic year). To help you meet other people in a similar situation to yourself, we run drop-in sessions, workshops and social events that you will be invited along to.

Care leavers

As well as having access to a single point of contact within the University, care leavers who enrol at Kingston and have been assessed as 'Home' for fee purposes are eligible to receive a non-repayable bursary of £1,500 per progressive year of study. This bursary is in addition to any other financial entitlement, including the Kingston University Bursary which is based on household income and other specific criteria. Find out more information about the support available for accommodation, pastoral support and work experience placements through KU Cares.

Compact Scheme

The Compact Scheme aims to support the transition and success of students from a variety of backgrounds. It provides access to a Kingston University bursary of £2,000 for Compact Scheme students who meet additional criteria. The Scheme includes a pre-enrolment summer school, life and study skills workshops and other support services.

Contact us

Kingston University
Tel: +44 (0)20 8417 9000

Contact us

Kingston University
Tel: +44 (0)20 8417 9000

Our commitment to you

Don't forget to read the following documents, which outline our expectations of you as a student, and what you can expect from the University in return.

Emily, Forensic Analysis studentEmily, Forensic Analysis student

I am half deaf, so I lip read as part of my communication. This means I can't take notes and listen to what is being said at the same time, so I have a note-taker. She was hired by the disability and dyslexia service and she takes my notes for me.

Mellissa, Nursing studentMellissa, Nursing student

I chose Kingston because of several reasons, one of which was the level of support that is given to students, recognising that some mature students have not been in full-time education for a long time.

Diane, Adult Nursing studentDiane, Adult Nursing student

I am a mature student and came to Kingston after being employed. When I attended an open day at Kingston University, I felt the staff really engaged with me, while offering encouragement and support to enable me to believe that l could attend university.

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