Search our site
Search our site

Internet in Kingston University halls of residence

Most rooms in Kingston University's halls of residence provide between two to four wired network ports and unrestricted wireless connection (maximum five devices) to our Kingston University halls of residence network.

Please note: residents must not connect their own network equipment to the halls of residence network eg routers and switches.

Before you arrive

You will get connected more quickly to the network from your room if you have already made sure that your laptop is set up to regularly install operating system updates and has a current, up-to-date anti-virus product. Please check your computer before arriving at halls so that you can get up and running as quickly as possible. See our list of supported systems to find out if it is compatible with our network..

When you are here

When you arrive in the Halls please ensure you have your KU username and password available which will be needed to connect to the Eduroam wireless SSID. For help connecting please download our Connecting to Eduroam guide (PDF). Once connected to wireless please take time to read and understand our ICT Security and Usage Policy (PDF).

Games consoles and smart devices

All gaming consoles and smart device connectivity will only be available through the wired ports via the access points in the student rooms. Please see below guides for information about connecting the most common devices:

Getting support

If you are having problems registering your device, please log a call with the Service Desk with as much information as possible, including:

  • Your room and block and telephone number.
  • Your ID number.
  • Full details of the problem and what (if any) diagnostic checking you have been able to carry out.

Please note that the Service Desk can support your network connection but not your private equipment.

Service Desk

Service Desk

Support Desk Twitter

Information and Technology Services
Site menu