Fines and Charges
It is necessary to charge fines on overdue items in order to ensure library material is returned promptly and to allow other library users the chance to read the same material. Items in our Desk loan collections need to circulate round large groups of borrowers very quickly and are in higher demand, so the fine rate is higher to reflect this.
Fines are charged at the following rates:
| 4 week loan | 25p per day late |
| 7 day loan | 25p per day late |
| Desk loan | 1p per minute whilst the help desk is open |
You will not be fined over the weekend (except on Desk loan items), and fines stop increasing when you have renewed or returned the late item. The exact amount will not be known until the item has been renewed or returned.
You can check if you have any fines or charges using your borrower account. You will receive a notification by email when you have incurred a fine. This email is sent out daily.
Fines can be paid with cash at any of the LRCs. Fines that are more than £5.00 in total can also be paid using a credit or debit card at any LRC. You can also pay your library fines by card between 8am and 5pm by phoning 020 8417 3355.
If you are having problems paying your fine please ask to speak to the Supervisor on duty in the LRC.
When your fines reach £15 you will no longer be able to renew items on loan, or borrow more items. If you try to return an item using the self service machine you will be asked to go to the Help Desk. Once fines reach £15 you will need to pay these fines in order to unblock your borrower account.
Replacement charges
If you have lost an item you will be charged for a replacement. Please report it lost, to a member of staff on a help desk, as soon as possible. See the section on what happens if you have lost an item for more information.
University invoices
If an item is more than 60 days overdue, we will send you a university invoice which will cover the cost of replacing the item, the fines that are due on the item and a £5 admin charge. The fines and £5 admin charge are not refundable and will need to be paid in full before you can continue to use the library.
All university invoices relating to Library debts need to be paid at Credit Control in Cooper House.
You can pay in person at Credit Control, over the telephone by debit or credit card, or by a cheque in the post. If you are paying by post, please make sure you write the invoice number and your borrower number from your KU ID card on the back.
Credit Control can be contacted on 020 8417 3827.
Please try to settle a university invoice as soon as possible.