Contact us

Kingston University
Tel: +44 (0)20 8547 2000


Services Building

Penrhyn Road
Kingston upon Thames
Surrey KT1 2EE
Tel: +44 (0)20 8547 7138
Fax: +44 (0)20 8547 2955


Kingston University Services Company Limited (trading as KUSCO)
Company registration number: 3134175
Place of registration: England
Registered office address:
River House,
53 - 57 High Street
Kingston upon Thames
Surrey UK KT1 1LQ

kusco montage


Kingston University Service Company Ltd (KUSCO) is a specialist service and facilities management company working exclusively for Kingston University

It is a wholly owned subsidiary of Kingston University (KU), and has been providing the University community with a wide range of services and support since 1997. KUSCO works for no other organisations.

As Kingston University’s main Service Provider:

  • We represent value for money but constantly strive to add value.
  • Through teamwork we combine expertise, professionalism and specialist knowledge of the University.
  • Every KUSCO employee makes a valid contribution to the University’s core business of Higher Education, as all our work contributes to the recruitment and retention of students.
  • We will be fair and consistent in all our dealings with our staff and with the university community, our client

KUSCO has an independent Board of Directors, with a Governor of the University as the Chairman

The senior management team who run KUSCO day-to-day and their main areas of responsibility are as follows:

Paul Humphries - General Manager

  • All general KUSCO company, strategic and planning matters
  • The Conference Office (KUCEL)
  • Quality Monitoring

Michael Blackwell – Head of Building Services

  • Responsive and emergency maintenance and compliance across the whole University estate
  • Grounds maintenance across the whole University estate

Richard Jewitt - Head of Support Services

  • Management of Halls of Residence
  • Business Support (Campus receptions, switchboard, post room, FM Help Desk, Goods Inwards, Inter-site courier, the Art Shop)
  • Monitoring the University’s contract caterers, who are currently Avenance
  • Cleaning, caretaking & logistics teams across all academic campuses
  • 24 hour security at all University sites including car parking at all the academic campuses and CCTV at all University sites

Ilza Malkoun - Head of KUSCO Finance

  • KUSCO financial matters

Heather Simmons - Head of HR and Communications

  • All KUSCO HR matters including recruitment
  • Communication

Senior Management Team

Paul Humphries

General Manager


Michael Blackwell
Head of Building Services

Richard Jewitt
Head of Support Services

Ilza Malkoun
Head of Finance

Heather Simmons
Head of HR and Communications