This module looks at public service design and other conceptual and operational techniques. Through group and individual work, you will explore the idea of designers as facilitators and the role of design as a tool for developing sustainable solutions.

You will:

• generate ideas for possible solutions;
• visualise, argue through and contextualise them in scenarios; and
• present them in concise, visual and potentially participatory forms.

You will also develop the skills and knowledge you need to undertake primary social research for such design projects.