Contact us

Service Desk

Open: Monday to Friday 8am-5pm

Tel: 020 8417 3355

Out of Hours

Enquiry: log a call online.
Your call will be dealt with as soon as possible.

Off Site Access to University systems for Students

The majority of the University's IT systems may be accessed off site.  The quickest way to access systems is to login via
This will give you access to:

  • Files stored on StudentSpace and your MySite
  • Email
  • StudySpace
  • OSIS (Online Student Information System)
  • Library catalogue
  • Library e-resources

On these support pages you can:

  • Access your networked home drive via:  this link.
  • Reset your password (here), even if you have forgotten it. 

If for technical reasons you are unable to login via, you may find the links below useful. However, you may experience authentication problems moving between the different systems and applications.


Access to other systems is not available unless you have made specific arrangements with either your faculty IT support or Information Services.