IT Support FdSc

Why choose this course?

If you want to develop skills in IT support and helpdesk management, the New Technology Institute's foundation degree in IT Support will take your IT expertise to the next level. The programme is taught at Kingston University. You can complete a course alongside your job if you are currently working, as attendance is part time over a full calendar year (equivalent to full time over two semesters).

What will you study?

The programme provides valuable IT skills with a technical and business focus. You will also have the opportunity to gain a relevant professional qualification.

The first year of the course provides a grounding in programming, networking basics, current technologies and 'soft skills' (eg communication and negotiation). In the second year you develop networking skills, including wireless technology and Local Area Networking.

Typically the course may include study at work, at the University and private study. Once you have completed the foundation degree, you have the option to 'top up' to BSc(Hons) level via further study or to take advanced professional qualifications.

Please note that this is an indicative list of modules and is not intended as a definitive list. Those listed here may also be a mixture of core and optional modules.

Year 1

• Network Fundamentals (Cisco Academy Programme Exploration I)
• Introduction to Website Development
• Introduction to Programming
• Systems Analysis and Design
• Computer System Fundamentals
• Professional Skills
• Project

Year 2

• Unix Based Operating Systems
• LAN Switching and Wireless (Cisco Academy Programme Exploration II)
• IT Service Management
• Business Systems Analysis 2
• Information and Project Management
• Data Server Technology
• Project