Create a 'reserve list' of courses you would be interested in applying to, in case you don't get the grades you need for your original choices.
Be prepared: Make sure you have all your information to hand ready to call us, including your exam results and UCAS number. This will make sure you stand the best chance of securing a place with us as there is often strong competition for course places.
If you're not in the UK make sure you have nominated someone to speak on your behalf if needed (and inform UCAS so they can authorise a university to speak to them). If you plan to call from abroad, make sure you have the number to call if not in the UK. Take a look at our Clearing hotline numbers.
After A-level results day
Contact your firm and insurance choice universities: If you only just miss the grades you need, contact the university which made you the offer and check if it will still accept you on that course (or a similar one).
Check out Clearing vacancies: If you still don't have a place after contacting your firm and insurance choice universities, check the full list of Clearing vacancies in The Telegraph newspaper or on the UCAS website. Compare the course places available with the reserve list you put together to see if you have any matches to progress with.
Check the university website and pick up the phone: You'll now need to start calling universities to see if they can offer you a course place through Clearing. Before you start calling, check the university website to see which courses are available. Then call their hotline number for the most up-to-date information.
Make the calls yourself: Universities can only offer places to you – not through your parents or teachers.
Call from a landline: If you can, it's best to call from a landline as the line quality will be better than from a mobile.
Don't be put off if the hotline is engaged: If you don't get through first time, keep trying. Here at Kingston University, we'll have a significant number of telephone lines open to deal with your queries.
Ask for support if you need it: Our students and staff are specially trained to deal with Clearing enquiries. Some students on our Clearing hotline will have come through Clearing themselves, so feel free to ask for help and advice as they'll understand what you're going through.
Make a few notes after each call: There will be details you'll want to remember, and it helps avoid getting confused and calling the same university twice!
Take time to consider all your options once you've made your calls. Ask family, friends and teachers for advice – but remember the final decision is yours.
Don't panic – your perfect course place is out there!