This module studies a range of operations management strategy and operational management processes to ensure that customer needs are satisfied. It aims to identify mistakes that can be made operationally and how they can be controlled effectively.
On successful completion of the module, students will be able to:
There will be 5 x 3 hour sessions, 2 x 7 hours sessions of teaching. This will be supported by 3 hours of tutorial sessions and 3 hours of debriefing sessions around assessments.
Teaching sessions will be supported by regular Moodle postings which will include:
Teaching sessions will introduce students to the core principles of operations management in order to provide a theoretical foundation for analysis and application of such principles within their own business. As well as applying the concepts to their own organisation, students will be given case study scenarios to experience application of theory to practical situations.
It is essential students use the independent study time to prepare and follow-up the theory and its application that is covered in teaching sessions. This time is also for preparation and follow-up of assignment work. As a guideline students should spend 6 hours/week studying textbooks and on-line material and a minimum of 4 hours/week on their assignments.
Online materials will provide access to both theory and topics. They will also guide students in directed reading and in preparation of peer group web based discussions. Use of Moodle will aid reflection and will be supported by appropriate online contact with the module leader or tutor.
Definitive UNISTATS Category | Indicative Description | Hours |
---|---|---|
Scheduled learning and teaching | 7 x 3 hour evening sessions + 2 x 7 hour full-day sessions | 35 |
Guided independent study | Academic research, preparation for class, assigned exercises and further reading | 229 |
Study abroad / placement | Workplace research and application; workplace mentor meetings | 36 |
Total (number of credits x 10) | 300 |
This module is assessed by two connected assignments to allow for interim feedback on the report.
Assessment 1: A description of the organisation and its business context
Aanalysis of strategic direction and its application to the operation. This should identify operational strategy and how the organisation meets the customer needs.
State a problem area for Assessment 2 identifying the tools and theories that could be used to solve this problem. This will form the basis of discussion during the draft tutorial. (2000 words).
Assessment 2: Identification and analysis of an operational problem with a proposed solution. This will include analysis of operational areas covered in the teaching programme. (2000 words).
Assessment feedback: Pre-submission tutorials will be offered to all students to provide guidance and feedback for each assessment. Written feedback will be provided with the marked assignments. Debrief of the first part of the assignment will be combine the pre submission for the second part of the assessment.
Learning Outcome | Assessment Strategy |
---|---|
State the key fundamental principles of operations management design and apply to practical situation | Report 1 |
Apply key operations management concepts and techniques to a selected organisation or operations activity | Report 2 |
Analyse a business strategy by linking it to key operational management tools and measures to demonstrate the role of operations to any organisation success | Report 1 |
Identify areas of operational failure or weakness and propose appropriate improvement strategies. | Report 2 |
Description of Assessment | Definitive UNISTATS Categories | Percentage |
---|---|---|
Report 1 | Coursework Assessment 1 | 50% |
Report 2 | Coursework Assessment 2 | 50% |
Total (to equal 100%) | 100% |
It IS NOT a requirement that any element of assessment is passed separately in order to achieve an overall pass for the module. A mark of 40% is required to pass.
Hill, A. and Hill, T. (2011), Essential Operations Management, Palgrave Macmillan
Slack N., Chambers S., Johnston R., Betts A., (2006) Operations and Process Management, principles and practice for strategic impact. Prentice Hall (2006) (CD also available from LRC)
Slack N., Chambers S., Johnston R.(1988) Operations Management 6th edition Prentice Hall 2010