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Keeping in touch and how we'll contact you

How we contact you

  • By email – make sure to check your Kingston University email account regularly.
  • By post, especially for official communications – make sure we have your up-to-date term-time and permanent addresses.
  • By phone, either your home or mobile number – so make sure we have both.
  • By placing notices on notice boards and Canvas (which you'll find out more about when you arrive) – make sure you know where your course notice boards are and check them regularly.

Your contact details

Remember to let us know if you change your address. We need to have your correct local/home addresses and telephone numbers. It is also very useful for us to have your mobile number.

Throughout the year we will send you various items, some of which, including your results, are crucial to your academic progress.

You can change your address and contact details at any time via OSIS at You can login now using your new Kingston University username (KU student ID) and password. (These are the same ones that we sent you to log into OSIS.)

Your new Kingston University email account

All students have a Kingston University email account which can be accessed via the web or any University computer. Make sure you check this regularly for important updates and messages from your tutors and support staff.

You can login at using your Kingston University username and password.

Contact us

Education courses
Tel: +44 (0)20 8417 5145
Email us

All other courses
Tel: +44 (0)20 8417 5736
Email us

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