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Airport pick-up service

Student ambassadors greeting Kingston University international studentsWe understand that arriving in a new country can be exciting, but also a bit scary! That's why we offer a free airport pick-up service for new international students living in the local area, as part of our International Arrivals and Orientation.

  • When: Friday 3 January 2020
  • What time: 7am  4pm
  • Where: Heathrow Airport
  • Booking deadline: Thursday 19 December 2019 (guaranteed space as long as you book by deadline)

How does it work?

  1. Book your flight for the pick-up date (3 January 2020) you must be through immigration and with us in the arrivals hall by 3.30pm.
  2. Register for the airport pick-up service (form opens in November) by deadline.
  3. We'll meet you at Heathrow Airport and take you to Kingston.

If you arrive on the day and have not pre-booked the airport pick-up service, we will try to fit you in one of the coaches, but (a) this is not guaranteed, and (b) may involve a long wait time (until an empty coach seat becomes available).

Who will meet me?

Kingston University students and staff will be waiting for you in the arrivals area, wearing bright yellow T-shirts and holding a bright yellow "Kingston University" sign. 

How long will it take?

  • Clearing immigration and collecting luggage: 1-3 hours (very hard to predict - be sure to book your flight to arrive early enough to be with us in the arrivals hall by 4.30pm)
  • Waiting with other students for next available coach: 30-90 minutes
  • Travel time to Kingston: 30-45 minutes (from Heathrow)
  • Total time: 3-5 hours

Remember, this is a free service, but not necessarily an 'express' service. If you prefer a faster airport transfer, you can book a taxi (details below).


  • Maximum two pieces of reasonably-sized luggage
  • You'll need to carry your own luggage at the airport and when you arrive at your accommodation
  • If you have more than two bags, you may have to wait for a coach that has enough space
  • If you need to collect your luggage from the airport's cargo department, you will need to make separate arrangements

Making your own way to Kingston

Miss the booking deadline, arrive on another day, live outside the local area, or simply prefer to make your own way? Kingston is easy to get to from all London airports (Heathrow and Gatwick are the closest). Public transportation is the cheapest option, but is not recommended if you have large/heavy bags (and most public transportation does not operate after midnight):

By Public Transportation:

By Taxi (quickest and easiest option)

Can relatives or friends use the airport pick-up service?

Unfortunately, we can't offer spaces on the pick-up service to your relatives or friends.

Contact us

International enquiries
Tel: +44(0)20 8417 3411

International students
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