I engage with research on Management and Innovation in Public Services and am Director for the BA (Hons) Business Management Practice programme at Kingston Business School. I am a member of the Well-being at Work (WWK) Research Group where I lead and collaborate on different research projects. I primarily teach on the MSc 'Leadership and Management in Health' programme and supervise both doctoral (PhD) and postgraduate (MSc) research. As a Chartered CIPD practitioner, I have undertaken an extensive portfolio of training and consultancy work with a range of public and private sector organisations in the UK and internationally. I am an Associate Consultant with Public Administration International (PAi), a Fellow of the Royal Society for the encouragement of Arts, Manufactures and Commerce (RSA) and a Fellow of the Higher Education Academy (HEA). My research work has featured in internationally recognised (ABS) journals and newspapers and in recent years has received awards from the International Research Society for Public Management and the Irish Academy of Management.
Senior Lecturer; Programme Director
My research work on Management and Innovation is particularly interested in aspects of co-production and management development in public services with a view to how professionals learn, improvise and innovate in evolving service systems. My research work has received interest and recognition from a range of organisations including Holyrood, the Institute of Health Care Management, the Irish Academy of Management and the International Research Society for Public Management.
At Kingston i have delivered consultancy projects involving a 'Leadership Development Programme Evaluation for NHS commissioners' and the 'NHS-Go app evaluation for health literacy in young people'. Previously, i served as Research Associate on an Erasmus Plus project (PROPOUND), funded by the European Commission (EACEA) which examined transversal competences development and graduate employability in Europe.
For PhD supervision queries, please see advertised doctoral research projects under the 'research themes' page of the University website. Alternatively, write to me with a proposal outline.
Memon, Ally (2018) Book Review of 'On the nature of human resource development : holistic agency and an almost-autoethnographical exploration of becoming' by Monica M Lee. Management Learning, 49(3), pp. 384-386. ISSN (print) 1350-5076
Russell, Emma, Lloyd-Houldey, Amy, Memon, Ally R. and Yarker, Joanna (2018) Factors influencing uptake and use of a new health information app for young people. Journal of Technology in Human Services, 36(4), pp. 222-240. ISSN (print) 1522-8835
Memon, Ally R. (2017) Making sense of the PM health insurance programme. The Daily Times, XIV(47), A7.
Memon, Ally R. (2017) CPEC and the case for community capacity building. South Asia Journal,
Memon, Ally R. and Kinder, Tony (2017) Co-location as a catalyst for service innovation : a study of Scottish health and social care. Public Management Review, 19(4), pp. 381-405. ISSN (print) 1471-9037
Memon, Ally R. [Reviewer] (2016) Book Review of 'Contradictions of employee involvement in organizational change : the transformation efforts in NCJM, an Indian industrial cooperative' by George M. Kandathil. British Journal Of Industrial Relations, 54(4), pp. 873-875. ISSN (print) 0007-1080
Memon, Ally R. [Reviewer] (2016) Book review of: 'Knowledge and power in collaborative research : a reflexive approach' by Louise Philips, Marianne Kristiansen, Marja Vehvilainen and Ewa Gunnarsson. Management Learning, 47(4), pp. 474-477. ISSN (print) 1350-5076
Memon, Ally and Kinder, Tony (2016) Changing Management Roles in the Scottish NHS: implications for management learning and development. Public Money & Management, 36(1), pp. 47-54. ISSN (print) 0954-0962
Memon, Ally and Kinder, Tony (2016) Management Training and Development in New Public Service Systems. International Journal of Public Administration, 36(1), pp. 47-54. ISSN (print) 0190-0692
Memon, Ally R (2014) Trade unions, worker representation and the privatisation process. The Express Tribune,
Evans, Peter and Memon, Ally (2013) The policy context, quality in higher education in Scotland and the work of the University of Edinburgh on enhancing student learning. In: Osuna Lopez, Carmen , Evans, Peter , Memon, Ally , Lloyd, Nigel and O'Sullivan, John, (eds.) PROPOUND - developing a key competences model for university postgraduate programmes: pilots compendia. UGR-Empresa. pp. 51-58. ISBN 9788415873099
Russell, Emma, Yarker, Joanna, Memon, Ally and Lloyd-Houldey, Amy (2019) Improving young people’s health literacy with an NHS App: a qualitative evaluation. In: 19th Congress of the European Association of Work and Organizational Psychology (EAWOP) : Working for the greater good; 29 May - 01 Jun 2019, Turin, Italy. (Unpublished)
Memon, Ally, Yarker, Joanna, Russell, Emma and Lloyd-Houldey, Amy (2019) Young people’s health literacy and the uptake of an NHS app: a quantitative study of users. In: 19th Congress of the European Association of Work and Organizational Psychology (EAWOP) : Working for the greater good; 29 May - 01 Jun 2019, Turin, Italy. (Unpublished)
Memon, Ally (2019) Redesigning how your workforce uses the office, maximising usage, efficiency and collaboration. In: Holyrood Conference: Public Sector: Smart Working Summit 2019; 19 Mar 2019, Edinburgh, U.K.. (Unpublished)
Kinder, T., Six, F., Stenvall, J. and Memon, A. (2018) Governance, trust and learning: a new framework and comparative study of hybrid public sector governance. In: Symposium on Implementing Collaborative Governance: models, experiences and challenges to foster policy coordination, and to enhance sustainable community outcomes and public value generation; 25-26 Oct 2018, Palermo, Italy. (Unpublished)
Memon, Ally (2017) Using co-location for learning and innovation in public services. In: Holyrood's 9th Annual Asset Management Conference: Maximising Scotland's Assets; 21 Sep 2017, Edinburgh, U.K.. (Unpublished)
Memon, Ally and Zahmatkesh, Maryam (2017) Precarity amongst service managers in the NHS: a review in the midst of austerity and Brexit. In: Irish Academy of Management (IAM) 20th Annual Conference; 30 Aug - 01 Sep 2017, Belfast, U.K.. (Unpublished)
Russell, E., Yarker, J., Waugh, L., Fullman, M. and Memon, A. (2017) A competency-based mixed-methods approach to evaluating a leadership development intervention in the NHS. In: 18th Congress of the European Association of Work and Organizational Psychology (EAWOP): Enabling Change through Work and Organizational Psychology; 17-20 May 2017, Dublin, Ireland. (Unpublished)
Memon, Ally R. (2016) Competency based management development : is it time to move on? In: Administrative Sciences Association of Canada (ASAC) 2016 Conference: Global Perspectives in Business; 04 - 06 Jun 2016, Edmonton, Canada. (Unpublished)
Memon, Ally (2016) Co-location in public services : learning and innovation through multidisciplinary and inter-agency work environments = Co-location dance les services publics : l'apprentissage et l'inovation grace a des environnements de travail multidisciplinaires et interinstitutionnelles. In: Canadian Industrial Relations Association (CIRA) Conference 2016 : Visions of work : examining the workplace as a multidisciplinary meeting place; 31 May - 02 Jun 2016, Saskatoon, Canada. (Unpublished)
Memon, Ally Raza and Kinder, Tony (2015) Transforming through co-location: the opportunity for learning and innovation in health and social care integration. In: British Academy of Management (BAM) Conference 2015: The Value of Pluralism in Advancing Management Research, Education and Practice; 8-10 Sep 2015, Portsmouth, U.K.. (Unpublished)
Memon, Ally R. (2015) Competence based management in new public service environments. In: 6th International Conference on Business Management and Legal Studies (ICBMLS); 21-22 Sep 2015, London, U.K..
Memon, Ally and Kinder, Tony (2014) What managers do and how they do it: The changing trajectory of managing in service systems and enabling future managers. In: New Public Sector Seminar 2014: Modernising the State; 06-07 Nov 2014, Edinburgh, U.K.. (Unpublished)
Memon, Ally Raza and Kinder, Tony (2014) The changing nature of what managers do and their training and development in new public service systems: the challenges and opportunities of collaboration. In: Policy & Politics Conference 2014: The Challenges of Leadership and Collaboration in the 21st Century; 16-17 Sep 2014, Bristol, U.K.. (Unpublished)
Memon, Ally Raza and Evans, Peter (2013) Putting competence at the core: experiences of using the European Key Competences for Lifelong Learning in Postgraduate Programmes. In: Society for Research into Higher Education (SRHE) Annual Research Conference 2013; 11-13 Dec 2013, Newport, U.K.. (Unpublished)
Memon, Ally and Kinder, Tony (2013) Management in an increasingly collaborative and integrated public sector: changing managerial roles and implications for learning and development. In: Public Administration Committee (PAC) Conference 2013: Public Service Innovation and Regulation; 09-11 Sep 2013, Edinburgh, U.K.. (Unpublished)
Memon, Ally and Kinder, Tony (2013) Management in increasingly collaborative and integrated Scottish healthcare service systems: the changing managerial role and the need to re-think management development using a service-dominant approach to public service organisations and public service delivery. In: 2013 European Group for Public Administration (EGPA) Annual Conference; 11-13 Sep 2013, Edinburgh, U.K.. (Unpublished)
Memon, Ally (2010) Exploring the right to manage under the employment contract and it’s implication for the labour class worker. In: 2nd International Conference on Development, Progress and Prospects; Jan 2010, Karachi, Pakistan. (Unpublished)
Memon, Ally and Azmi, Bilal (2009) Applying the PMI code of ethics to the healthcare system and it’s practices in Pakistan: possibilities and challenges. In: 14th National Research Conference on Management, Social Sciences and Economics; Dec 2009, Karachi, Pakistan. (Unpublished)
Memon, Ally Raza (2009) Impact of the global recession on HR practices in organizations. In: National Conference on Global Management (NCGM) 2009; 24-25 Jul 2009, Karachi, Pakistan. (Unpublished)
Naveed-ur-Rahman, Mohammad and Memon, Ally (2009) Perceptions of how the recession has affected HR professionals in industry in Pakistan. In: First National Conference on Application of Social Sciences to Business; 14 Nov 2009, Karachi, Pakistan. (Unpublished)
Russell, Emma, Lloyd-Houldey, Amy, Memon, Ally and Yarker, Joanna (2017) An independent evaluation of the NHSGo health app for children and young people in London. (Project Report) Kingston upon Thames, U.K. : Wellbeing at Work (WWK) Research Group, Kingston Business School, Kingston University. 79 p.
Osuna Lopez, Carmen, Fernandez, Marina Manzano, Sulovska, Petra, Navarro, Teresa, Duvekot, Ruud, Marioni, Clementina, Turrini, Monica, Proli, Daniela, Lloyd, Nigel, O'Sullivan, John, Evans, Peter, Memon, Ally and Aarna, Olav (2013) Mainstreaming report: PROPOUND: developing a key competences model for university postgraduate programmes. (Project Report) UGR-Empresa. 69 p. ISBN 9788415873082
Osuna Lopez, Carmen, Fernandez, Marina Manzano, Sulovska, Petra, Navarro, Teresa, Duvekot, Ruud, Marioni, Clementina, Turrini, Monica, Proli, Daniela, Lloyd, Nigel, O'Sullivan, John, Evans, Peter, Memon, Ally and Aarna, Olav (2013) PROPOUND - Developing a key competences model for university postgraduate programmes. Action plan: a framework for implementation. (Project Report) UGR-Empresa. ISBN 9788415873075