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Jennifer Egbunike

Senior Lecturer- Research


I have over 15 years of work experience in research, evaluation, teaching  and project consulting in public health policy, healthcare and related services as well as implementation science.

My expertise is in the use of mixed methods, with experience gained working across various academic institutions as well as private sector consulting firms in the UK and abroad. My work experience includes project execution and monitoring for and on behalf of UK NHS organisations, commissioned by bodies such as the Welsh Government, Department of Health, UK charities and other private organisations to implement evaluation of programmes and services across various healthcare specialties. My experience to date spans the following specialties: Primary Care, Emergency and Unscheduled Care, Community Health Services, Mental Health, Hard-to-reach user groups, Children's Services and Acute Care settings. In the last 10 years, I have been involved in research on inter-organisational networks aimed at organisational  learning, knowledge transfer and implementation for quality improvement in complex healthcare settings.

I lead the Research Methods module on the Postgraduate Clinical Leadership and Management Programme.

Areas of specialism

  • Healthcare Organisation and Management Research
  • Knowledge management and Networks
  • Health Service and Quality Improvement Research
  • Implementation Science
  • Health Policy Research and Evaluation
  • Public Health


  • MSc. Public Health
  • PGCert LTHE
  • BSc. Biochemistry (Oncology Major)
  • Pince 2 Project Management Practitioner

Professional membership

Fellow- Higher Education Academy

Fellow- Royal Society for Public Health


Jump to: Article | Monograph
Number of items: 6.


Poole, R., Gamper, A., Porter, A., Egbunike, J. and Edwards, A. (2011) Exploring patients' self-reported experiences of out-of-hours primary care and their suggestions for improvement: a qualitative study. Family Practice, 28(2), pp. 210-219. ISSN (print) 0263-2136

Kelly, M., Egbunike, J. N., Kinnersley, P., Hood, K., Owen-Jones, E., Button, L. A., Shaw, C., Porter, A., Snooks, H., Bowden, S. and Edwards, A. (2010) Delays in response and triage times reduce patient satisfaction and enablement after using out-of-hours services. Family Practice, 27(6), pp. 652-663. ISSN (print) 0263-2136

Egbunike, Jennifer N, Shaw, Chris, Porter, Alison, Button, Lori A, Kinnersley, Paul, Hood, Kerry, Bowden, Sue, Bale, Sue, Snooks, Helen and Edwards, Adrian (2010) Streamline triage and manage user expectations : lessons from a qualitative study of GP out-of-hours services. British Journal of General Practice, 60(572), pp. 83-97. ISSN (print) 0960-1643

Kinnersley, P., Egbunike, J. N., Kelly, M., Hood, K., Owen-Jones, E., Button, L. A., Shaw, C., Porter, A., Snooks, H., Bowden, S. and Edwards, A. (2010) The need to improve the interface between in-hours and out-of-hours GP care, and between out-of-hours care and self-care. Family Practice, 27(6), pp. 664-672. ISSN (print) 0263-2136

Egbunike, J N, Shaw, C, Bale, S, Elwyn, G and Edwards, A (2008) Understanding patient experience of out-of-hours general practitioner services in South Wales : a qualitative study. Emergency Medicine Journal, 25(10), pp. 649-654. ISSN (print) 1472-0205


Edwards, Adrian, Egbunike, Jennifer, Bale, Sue, Bowden, Sue, Button, Lori, Hood, Kerry, Kelly, Mark, Kinnersley, Paul, Owen-Jones, Eleni, Porter, Alison, Shaw, Chris and Snooks, Helen (2009) Identifying service improvements for primary care provision: evaluating patient and carer experiences of using 'out-of-hours' services. (Project Report) London, U.K. : HMSO.

This list was generated on Sun Aug 18 04:43:31 2019 BST.
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