Jennifer Egbunike


I lead the Research Methods and Data Analysis module on the Postgraduate Clinical Leadership and Management Programme, whilst contributing to other postgraduate research as well as clinical leadership and management modules at both Kingston Hill and St George's sites. I have been appointed as a Faculty Representative to the University Senate Committee (2020-2023). My role involves contributing to the development and strategic direction of the university's academic activities and policies. I also contribute to the optimisation of the overall research strategy for the joint faculty through active membership of The Faculty Research Ethics Committee, Thematic Research Groups and the Departmental Research Hub.

I have over 15 years of work experience in research, evaluation, teaching  and project consulting in public health policy, healthcare related services as well as implementation science. My expertise is in the use of both qualitative and quantitative research methods, with experience gained from working across various academic institutions as well as private sector consulting firms in the UK and abroad. My work experience encapsulates policy analysis and evaluation of implementation involving: project execution, management and monitoring for, and on behalf of UK NHS organisations, commissioned by bodies such as the Welsh Government, Department of Health, NIHR, CQC, UK charities and other private organisations to implement core research and evaluate programmes and services across various healthcare specialties. My experience to date spans the following specialties: Primary Care, Emergency and Unscheduled Care, various Community Health Services (including Mental Health), Seldom Heard and Hard-to-reach user groups, Children's Services, Outpatients and Acute Care settings.

Since 2010, I have also been involved in research in the field of Healthcare Management and Organisation research. My PhD thesis explored strategic intentions and organisational adaptations- through learning and diffusion of innovations within networks, communities of practice and collaboratives aimed at knowledge transfer and implementation in complex healthcare settings.

Academic responsibilities

Senior Lecturer- Research (Healthcare Policy and Organisational Studies)


  • MSc. Public Health
  • PGCert LTHE (Distinction)
  • BSc. Biochemistry (Oncology Major)
  • Fellow- Higher Education Academy
  • Fellow- Royal Society for Public Health

Teaching and learning

Postgraduate courses taught


I am interested in

- The interface between health policy, service delivery, organisation and management of health care.

- Complex, nested systems and adaptation


Jump to: Article | Monograph
Number of items: 6.


Poole, R., Gamper, A., Porter, A., Egbunike, J. and Edwards, A. (2011) Exploring patients' self-reported experiences of out-of-hours primary care and their suggestions for improvement: a qualitative study. Family Practice, 28(2), pp. 210-219. ISSN (print) 0263-2136

Kelly, M., Egbunike, J. N., Kinnersley, P., Hood, K., Owen-Jones, E., Button, L. A., Shaw, C., Porter, A., Snooks, H., Bowden, S. and Edwards, A. (2010) Delays in response and triage times reduce patient satisfaction and enablement after using out-of-hours services. Family Practice, 27(6), pp. 652-663. ISSN (print) 0263-2136

Egbunike, Jennifer N, Shaw, Chris, Porter, Alison, Button, Lori A, Kinnersley, Paul, Hood, Kerry, Bowden, Sue, Bale, Sue, Snooks, Helen and Edwards, Adrian (2010) Streamline triage and manage user expectations : lessons from a qualitative study of GP out-of-hours services. British Journal of General Practice, 60(572), pp. 83-97. ISSN (print) 0960-1643

Kinnersley, P., Egbunike, J. N., Kelly, M., Hood, K., Owen-Jones, E., Button, L. A., Shaw, C., Porter, A., Snooks, H., Bowden, S. and Edwards, A. (2010) The need to improve the interface between in-hours and out-of-hours GP care, and between out-of-hours care and self-care. Family Practice, 27(6), pp. 664-672. ISSN (print) 0263-2136

Egbunike, J N, Shaw, C, Bale, S, Elwyn, G and Edwards, A (2008) Understanding patient experience of out-of-hours general practitioner services in South Wales : a qualitative study. Emergency Medicine Journal, 25(10), pp. 649-654. ISSN (print) 1472-0205


Edwards, Adrian, Egbunike, Jennifer, Bale, Sue, Bowden, Sue, Button, Lori, Hood, Kerry, Kelly, Mark, Kinnersley, Paul, Owen-Jones, Eleni, Porter, Alison, Shaw, Chris and Snooks, Helen (2009) Identifying service improvements for primary care provision: evaluating patient and carer experiences of using 'out-of-hours' services. (Project Report) London, U.K. : HMSO.

This list was generated on Sat Sep 19 05:36:46 2020 BST.