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Terms and conditions of booking a short course at Kingston University

Booking onto a short course

1. Course/conference/event booking

Places should be booked in advance by completing the online application form or by sending in the paper booking form. All bookings are subject to the terms and conditions. In submitting a booking form you are agreeing to be bound by the terms on this page, and by the terms and conditions.

2. Student visitor visa letter (applicable for short courses only)

Non-UK/EU nationals requesting a letter from a faculty to support a visa application will be supplied with a letter only when:

  • a short course application has been received
  • a place has been formally offered
  • full payment for the course has been received.

If, for any reason, a visa is not granted, a full refund will be given upon submission of evidence of the visa request being declined.

3. Payment of fees – individuals

Payment of fees must be made in full in advance of the start date by:

  • credit / debit card booking, with details completed on application form
  • completing the payment details online when making the booking.

4. Payment of fees – companies

Payment of fees must be made in full in advance of the start date. Fees must be paid within 30 days of receipt of invoice, or before the course start date (whichever is sooner).

5. Refund policy

No refund will be given for cancellations made with less than 21 days notice. In extenuating circumstances, a place on a future course may be provided at the discretion of the University. Please note that no refunds will be made on any travel costs incurred if a course is cancelled.

Refunds will only be made in the following circumstances: 

  • The course is cancelled by Kingston University. In these circumstances a full refund will be given.
  • The prospective attendee gives notice in writing 21 days prior to the first day of the course. In these circumstances a full refund should be given.

6. Running of courses/conferences/events

  • Courses run subject to demand. If there is insufficient demand, notice of cancellation will be given at the earliest opportunity (but will be at least one week's notice) and fees will be returned in full. No liability can be accepted for any non-refundable costs or expenses incurred.
  • The University reserves the right to cancel courses/conferences/events at the last minute in the event of significant issues arising outside our control (for example, but not limited to, illness of a presenter, act of terrorism, severe weather affecting campuses). In such instances the University will provide a full refund, and/or an alternative date if that is available.
  • Joining instructions will be sent out at least two weeks before the start date.
  • All candidates attending a course that requires enrolment will be required to check and sign an enrolment form (this will be pre-printed with the information from an initial application form). To facilitate this process, attendees should ensure the application form is completed fully in advance.

The General Data Protection Regulation (GDPR) and the Data Protection Act 2018

Your personal data will be processed in line with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018. Please see the University's Data Protection Policy and Student Privacy Notice.

Terms and conditions

This Contract is made between Kingston University Higher Education Corporation of River House, 53–57 High Street, Kingston upon Thames, Surrey KT1 1LQ (the "University") and you (the ‘Attendee').

1. Definitions and Interpretation

In these terms and conditions of contract for services ("Conditions"):

  • the "Contract" means the agreement concluded between the Attendee and the University for the provision of a short course, including without limitation these Conditions (to the extent that they are not expressly excluded or modified);
  • the "University" includes any person to whom all or part of the University's obligations are assigned.

2. Service of Notices and Communications

All notices to be given under the Contract shall be in writing to Short Courses Administrator:

3. Entire Agreement

The Contract constitutes the entire agreement and understanding between the parties and supersedes all prior written and oral representations, agreements or understandings between them relating to the subject matter of the Contract, provided that neither party excludes liability for fraudulent misrepresentations upon which the other party has relied, and without prejudice to any rights which have already accrued to either of the parties.

4. Waiver

(1) The failure by either party to exercise any right or remedy shall not constitute a waiver of that right or remedy. (2) No waiver shall be effective unless it is communicated to the other party in writing. (3) A waiver of any right or remedy arising from a breach of the Contract shall not constitute a waiver of any right or remedy arising from any other breach of the Contract.

5. Severability

If any Condition, clause or provision of the Contract not being of a fundamental nature is held to be unlawful, invalid or unenforceable by a court or tribunal in any proceedings relating to the Contract, the validity or enforceability of the remainder of the Contract shall not be affected. If the court finds invalid a provision so fundamental as to prevent the accomplishment of the purpose of the Contract, the parties shall immediately commence negotiations in good faith to remedy the invalidity.

6. Amendments and Variations

No amendment or variation to the terms of the Contract shall be valid unless previously agreed in writing between the Parties.

7. Dispute Resolution

(1) The Parties shall attempt in good faith to negotiate a settlement to any dispute between them arising out of or in connection with the Contract. (2) If the Parties cannot resolve the dispute pursuant to paragraph (1) of this Condition, the dispute may, by agreement between the Parties, be referred to mediation. (3) If the Parties do not agree to refer the dispute to mediation, or if the Parties fail to reach agreement as to who shall mediate the dispute or if they fail to reach agreement in the structured negotiations within 60 days of the Mediator being appointed or such longer period as may be agreed by the Parties, then any dispute or difference between them may be referred to the courts.

8. Behaviour On Our Premises

You must make sure that You, and any members of Your party behave in such a way that they do not cause a nuisance or unreasonable disruption to the University, its members or employees, or to any other visitor to the premises. You agree that You and any members of Your party will obey the University ordinances, regulations and rules in particular:

  • All fire notices and regulations
  • Our smoking policy
  • Our car parking rules
  • Our Health and Safety regulations

9. The General Data Protection Regulation (GDPR) and the Data Protection Act 2018

Your personal data will be processed in line with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018. Please see the University's Data Protection Policy and Student Privacy Notice.

10. Refusal

The University reserves the right to refuse the booking of any prospective student.

11. Special Provisions

In the case of any conflict or inconsistency between these general Conditions and any specific terms of the Contract, the latter shall prevail.

12. Rights of Third Parties

It is not intended that the Contract, either expressly or by implication, shall confer any benefit on any person who is not a party to the Contract and accordingly the Contracts (Rights of Third Parties) Act 1999 shall not apply.

13. Law and Jurisdiction

The Contract shall be governed by and construed in accordance with English Law and shall be subject to the exclusive jurisdiction of the courts of England and Wales.

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