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Freedom of information

The Freedom of Information Act 2000 and Environmental Information Regulations 2004 provide statutory rights to information held by public authorities in an aim to increase openness and accountability across the public sector.

1. Freedom of information policy

The University has a Freedom of Information Policy to support the University's compliance with the legislation.

2. Information already available

Section 19 of the Freedom of Information Act (2000) requires every Public Authority to adopt and maintain a publication scheme which has been approved by the Information Commissioner's Office (ICO). The Publication Scheme is a guide to all the information that is routinely published, how the information is made available and whether there is a fee for information.

If you have any difficulties accessing the scheme, or require the information in an alternative format, please contact: Kingston University, Compliance and Information Governance Unit, FOI Requests, Holmwood House, Grove Crescent, Kingston-upon-Thames KT1 2EE

Please find below links to the information available under the Publication Scheme:

  1. Who we are and what we do
  2. What we spend and how we spend it
  3. What our priorities are and how we are doing
  4. How we make decisions
  5. Our policies and procedures
  6. Lists and registers
  7. The services we offer

3. How to request information

We have a duty to provide information not covered in the publication scheme on request. However, we will not be able to provide records that we do not hold.

Requests under the provisions of the Freedom of Information Act should be made in writing, providing the name of the applicant, address for correspondence (if sent via post) and a description of the information requested and emailed to: or sent by post to: Kingston University, Compliance and Information Governance Unit, FOI Requests, Holmwood House, Grove Crescent, Kingston-upon-Thames KT1 2EE

Public authorities have 20 working days to respond.

Requests for personal information fall within the remit of the Data Protection Act 2018; to submit such a request please complete the Data Subject Request form (Word Doc).

4. Exemptions

The Act sets out exemptions where the right to access information is prohibited, for example, where it relates to personal information, commercial interests or where the information is already accessible by other means. If this is the case, you will receive an explanation quoting the relevant exemption and an explanation of your rights of appeal to the Information Commissioner. See more information on exemptions on the ICO website.

5. Fees guidance

Documents available electronically, either via links in this publication scheme or via an email will be supplied free of charge. A charge will not normally be made for hard copy paper documents, but the University reserves the right to recover copying costs if the requested documents exceed 100 pages. The applicant will be notified of any payment prior to the request being fulfilled.

See the ICO guidance on charging for information in a publication scheme.

6. Further information

Further information and guidance on the Freedom of Information Act 2000 can be found on the ICO website.

Kingston University has developed its publication scheme in accordance with the ICO's Definition document for universities and other higher education institutions.


It is important that this information meets your needs. If you find the information on this page difficult to understand, please let us know.

If you are unhappy with the service that you have received in relation to either this publication scheme or any other request that you have made to the University under the Freedom of Information Act, and wish to make a complaint or request a review of the University's decision, please contact: Kingston University, Compliance and Information Governance Unit, Freedom of Information Requests, Holmwood House, Grove Crescent, Kingston-upon-Thames KT1 2EE. Alternatively, email

If we are unable to resolve any complaint, you can complain to the Information Commisioner's Office (ICO), the independent body who oversees the Freedom of Information Act:

Information Commissioner's Office
Wycliffe House
Water Lane

Contact us

Kingston University
Tel: +44 (0)20 8417 9000