Beyond Blame: Fixing broken systems in housing and social care

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Venue: Room: 0026, Kingston Business School, Kingston Hill campus, Kingston Hill, Kingston upon Thames, Surrey KT2 7LB
Price: £95-£150

An all day event for social care professionals and academics.

9:45am-3:40pm (with registration from 9:00am)

The public and third sectors are littered with high profile tragedies that have become the subject of major and costly enquiries, reports and tabloid stories. In the aftermath, attention of politicians, media and the public always turns to who was to blame.

This one day event showcases a different way of managing organisations in housing and social care - demonstrating how an increasing number of organisations in both single and multi-agency settings have moved away from a blame culture to one based on genuine learning and improvement. Find out how systems pioneers are achieving astonishing results by rediscovering their organisation's true purpose and finding out what really matters to people.

Confirmed speakers
Professor John Seddon, Vanguard Consulting
Dr Rick Hood, Associate Professor, Department of Social Work and Social Care, School of Allied Health, Social Care and Midwifery
Mark Scott, Deputy Head of Business Support, Shelter
Matthew Cunningham, Business Support Team, Shelter
Richard Davis, author of ‘Responsibility and Public Services'
Meilys Heulfryn Smith, Senior Business Manager, Adults, Health and Wellbeing Department, Gwynedd Council
Sarah Paxton, Group Manager, Social Care and Housing, Torfaen County Borough Council
Jo Newman, Group Manager, Social Care and Housing, Torfaen County Borough Council
Julie Jones, Service Manager, Supported Housing, Money, Home, Job, Walsall Council
Samantha Hanson, Assistant Team Manager, Transition and Leaving Care, Walsall Council
Mandy Tilston-Viney, Regional Director, Cartrefi Cymru

Special Early Bird Rate: £95 + VAT - book before 6 October 2017. Full rate £150 +VAT.
To book your place, request a booking form or check availability of group discounts, contact Charlotte Pell at office@vanguardconsult.co.uk

* Please note, no bookings are being taken by the FHSCE Events Team, only Vanguard Consulting.

For further information about this event:

Contact: Maria Brunning, Vanguard Consulting
Tel: 01280 822255
Email: office@vanguardconsult.co.uk