2017 Research Seminar Series: The Scale and Spread of Patient and Family Centred Care in End of Life Care: reflections on early findings

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Time: 1.00pm - 2.00pm
Venue: Hunter Wing, Floor 6, Heritage Room, St George's, University of London, Cranmer Terrace, London SW17 0RE
Price: free
Speaker(s): Professor Annette Boaz and Dr Richard Boulton

Patient and Family Centred Care (PFCC) is an evidence based quality improvement intervention developed in the US and being used in the UK to improve end of life care services.

The intervention consists of a 6 step process which is designed to establish an infrastructure for change and to create an ‘urgency for change' by supporting staff to see care through patients' eyes via patient shadowing. The team at the Joint Faculty of Kingston University and
St George's, University of London is leading the evaluation of the use of this programme in UK services using a mixed method approach.

The evaluation is still ongoing, but the team will present findings from the first phase, looking in particular at the challenges of scale and spread to the intervention to a new patient group (those receiving end of life care), to different health care settings (including care homes) and to different geographical areas. In particular they will reflect on one of the key mechanisms within the programme: patient shadowing by healthcare staff.

For further information about this event:

Contact: HSCE Events Team
Tel: 0208 725 4735
Email: HSCE-events@sgul.kingston.ac.uk