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Leadership and Management in Health PgCert/PgDip/MSc top-up/MSc

Mode Duration Attendance Start date
MSc/PgDip part time 2–4 years 2 days face-to-face per month plus supported online learning September 2020

Choose Kingston's Leadership and Management in Health PgCert/PgDip/MSc top-up/MSc

This course gives practising clinicians and health service managers a step up to the next level, and provides first-class training in key competencies for those who want to enter this sector. The programme offers both academic rigour and the practical skills to apply what you have learned to the workplace. Graduates leave the course as dynamic, forward-thinking healthcare professionals and service managers who excel in their field.

  • Get the best of both worlds with a highly flexible modular programme that combines face-to-face lectures, seminars and workshops that foster a learning community with online study that fits alongside your work commitments.
  • Work with the latest research and learn modelling and theories that you can use to analyse and improve your organisation straight away.
  • Learn how to manage people, budgets, information, marketing and quality, as well as how to navigate organisational change and think creatively. Enhance your leadership skills and gain a critical understanding of research into leadership and management.
  • Study with staff who all have experience within the healthcare sector, on a course that applies to public, private and voluntary sectors in the UK and internationally.
  • Study in the happiest and safest area in London, with fast transport links to the rest of the city.
  • Kingston Business School has joined an elite group of global institutions to be awarded the prestigious international accreditation by the AACSB (Association to Advance Collegiate Schools of Business). A hallmark of excellence in business education, the accreditation has been earned by just 5 per cent of the world's business schools.

"This course is closely aligned with the changes that are taking place within the health service and what is being demanded in the workplace."– Graham Walker, course director

What will you study?

You will start with an induction programme that introduces you to the modules and the aims of the course, and helps you plan your study around your professional commitments.

You will then move on to the course material.

You can take advantage of professional and leadership development activities throughout the course.

Choose your direction

The programme you will follow depends on which qualification you want to pursue  – choose from:

  • Postgraduate Certificate;
  • Postgraduate Diploma;
  • Masters degree (MSc); and
  • Masters top-up.

Students who enrol for an MSc or PgDip from the outset usually complete their studies within two years. Students who complete the PgDip successfully can convert this to an MSc by completing the Masters top-up.

Each qualification has a different set of module requirements.

"This programme is geared towards giving students the skills they need to succeed in their chosen career. It is also a programme that has a high level of academic rigour." – Graham Walker, course director

For all course enquiries, please contact Dr Graham Walker.

Assessment

Our assessments look at how you apply your new skills and knowledge to your work. We assess you using individual and group exercises, computer-based tasks, presentations, role plays, case studies and written reports.

Eduniversal best masters logoThis course has been rated by the Eduniversal masters ranking 2016/17 as one of the best health management masters courses in the world.

Find out more.

Course structure

You will start with an induction programme that introduces you to the modules, aims of the course and helps you plan your study around your professional commitments.

You will then move on to the course material for your chosen qualification:

MSc

  • This module aims to integrate theory and practice of leadership, management and organisational behaviour, towards understanding of the individual, group and organisational factors that underpin organisational effectiveness in healthcare services in a context of accelerated change. Students will be encouraged to critically evaluate the characteristics of successful organisations, group dynamics and individual high performers within the context of health. In addition, the module discusses the internal, external and political triggers for change in healthcare. Students will learn to evaluate how receptive an organisational context is to change and to critically appraise the strengths and weaknesses of different models and tools for organisational change.

     
  • This module aims to provide students with an understanding of strategic health management and governance in organisational, political, and socio-economic contexts. It will help students to develop an ability to analyse critically developments in healthcare management in the UK and other countries. Topics include evolution of health care management, new public management; marketisation and private sector involvement; decentralisation policy formulation and implementation; governance and inter-organisational collaboration, systems typology and methods of assessment, organisational and social influences, clinicians in management.

     
  • This module aims to introduce the basic concepts of service operations management applicable to the health and social care environment. It will provide the methodology for the planning and control of resources within the health and social care environment and allow students to investigate various means of quality measurement and control and their suitability in ensuring the delivery of an appropriate and consistent service in line with the expectations of the service user.

     
  • This module seeks to examine the key issues which influence decision making in what is often a ‘cash limited' environment. The module reviews health service finance from two contrasting perspectives.

    Firstly from a ‘top down' viewpoint, in terms of the Source/s and Flow of Healthcare Funding that reviews how funding is allocated across healthcare organisations and how it is then dispersed within organisations.

    Secondly, and in contrast, Health Economics for Policy Decisions then reviews how clinicians and other managers who hold budgetary responsibility should constantly review the degree to which allocated funding is being spent appropriately in order to drive clinical quality, value for money and health gain.

     
  • This module develops student ability to understand and use information as a strategic resource in supporting the delivery of health and social care services. It covers the changing role of information and communications technology (ICT) in the light of structural changes in the NHS and social care; and the enabling role of Information Technology (IT) in facilitating communication and collaboration among professionals and patients in the health and social care sectors.

     
  • This module explores the evidence base for, and measures the effectiveness of, the range of approaches available within the private sector which can be used to leverage improvements in public health service design and delivery. Topics include service and marketing aspects of: patient choice (choose and book), service user engagement, stakeholder involvement, service quality (fitness for purpose), service re-engineering (organisational turn-around), payment by results, demand management, marketing and differentiation / relationship management (stakeholder / professional), and relationship management (consumer / end-user). Students will also learn how to understand and balance both user and stakeholder expectations and perceptions in the effective management of service delivery.

     
  • This is normally a core module for students studying at master's level. The module introduces students to the role that research methods play in developing discipline knowledge, and in providing the knowledge that underpins evidence-based practice. Students will develop the ability to critically evaluate research articles and other documents from a methodological perspective. They will develop the skills to conduct high quality research that has the potential to be applied. Core factual material and learning resources will be provided electronically via Canvas. Classroom sessions will take the form of workshops where possible, and will cover topics such as reviewing research literature systematically; research design; qualitative and quantitative data collection methods and data analysis techniques; writing up and presenting research. For the dissertation, each student will have personal supervisor who will provide guidance on planning and conducting the research, and on writing it up.

     

MSc top-up

  • This is normally a core module for students studying at master's level. The module introduces students to the role that research methods play in developing discipline knowledge, and in providing the knowledge that underpins evidence-based practice. Students will develop the ability to critically evaluate research articles and other documents from a methodological perspective. They will develop the skills to conduct high quality research that has the potential to be applied. Core factual material and learning resources will be provided electronically via Canvas. Classroom sessions will take the form of workshops where possible, and will cover topics such as reviewing research literature systematically; research design; qualitative and quantitative data collection methods and data analysis techniques; writing up and presenting research. For the dissertation, each student will have personal supervisor who will provide guidance on planning and conducting the research, and on writing it up.

     

PgDip

  • This module aims to integrate theory and practice of leadership, management and organisational behaviour, towards understanding of the individual, group and organisational factors that underpin organisational effectiveness in healthcare services in a context of accelerated change. Students will be encouraged to critically evaluate the characteristics of successful organisations, group dynamics and individual high performers within the context of health. In addition, the module discusses the internal, external and political triggers for change in healthcare. Students will learn to evaluate how receptive an organisational context is to change and to critically appraise the strengths and weaknesses of different models and tools for organisational change.

     
  • This module aims to provide students with an understanding of strategic health management and governance in organisational, political, and socio-economic contexts. It will help students to develop an ability to analyse critically developments in healthcare management in the UK and other countries. Topics include evolution of health care management, new public management; marketisation and private sector involvement; decentralisation policy formulation and implementation; governance and inter-organisational collaboration, systems typology and methods of assessment, organisational and social influences, clinicians in management.

     
  • This module introduces the basic concepts of service operations management applicable to the health and social care environment. You will cover:

    • methodologies for the planning and control of resources within the health and social care environment; and
    • means of quality measurement and control and their suitability in ensuring the delivery of an appropriate and consistent service in line with the expectations of the service user.

    Topics include:

    • investigation of different planning and control strategies and evaluation of their impact upon the scheduling and control of resources and facilities;
    • measuring customer satisfaction (bridging the link between expectations and perceptions, the Servqual model, a review of the role of quasi independent bodies such as the Picker Institute, Doctor Foster Intelligence); and
    • evaluation of quality programmes specific to the health and social care environment (eg Chris Wilson's model, RCN DySSy, Social Care Quality models).
     
  • This module seeks to examine the key issues which influence decision making in what is often a ‘cash limited' environment. The module reviews health service finance from two contrasting perspectives.

    Firstly from a ‘top down' viewpoint, in terms of the Source/s and Flow of Healthcare Funding that reviews how funding is allocated across healthcare organisations and how it is then dispersed within organisations.

    Secondly, and in contrast, Health Economics for Policy Decisions then reviews how clinicians and other managers who hold budgetary responsibility should constantly review the degree to which allocated funding is being spent appropriately in order to drive clinical quality, value for money and health gain.

     
  • This module develops student ability to understand and use information as a strategic resource in supporting the delivery of health and social care services. It covers the changing role of information and communications technology (ICT) in the light of structural changes in the NHS and social care; and the enabling role of Information Technology (IT) in facilitating communication and collaboration among professionals and patients in the health and social care sectors.

     
  • This module explores the evidence base for, and measures the effectiveness of, the range of approaches available within the private sector which can be used to leverage improvements in public health service design and delivery. Topics include service and marketing aspects of: patient choice (choose and book), service user engagement, stakeholder involvement, service quality (fitness for purpose), service re-engineering (organisational turn-around), payment by results, demand management, marketing and differentiation / relationship management (stakeholder / professional), and relationship management (consumer / end-user). Students will also learn how to understand and balance both user and stakeholder expectations and perceptions in the effective management of service delivery.

     

PgCert

  • This module aims to integrate theory and practice of leadership, management and organisational behaviour, towards understanding of the individual, group and organisational factors that underpin organisational effectiveness in healthcare services in a context of accelerated change. Students will be encouraged to critically evaluate the characteristics of successful organisations, group dynamics and individual high performers within the context of health. In addition, the module discusses the internal, external and political triggers for change in healthcare. Students will learn to evaluate how receptive an organisational context is to change and to critically appraise the strengths and weaknesses of different models and tools for organisational change.

     
  • This module aims to provide students with an understanding of strategic health management and governance in organisational, political, and socio-economic contexts. It will help students to develop an ability to analyse critically developments in healthcare management in the UK and other countries. Topics include evolution of health care management, new public management; marketisation and private sector involvement; decentralisation policy formulation and implementation; governance and inter-organisational collaboration, systems typology and methods of assessment, organisational and social influences, clinicians in management.

     
  • This module introduces the basic concepts of service operations management applicable to the health and social care environment. You will cover:

    • methodologies for the planning and control of resources within the health and social care environment; and
    • means of quality measurement and control and their suitability in ensuring the delivery of an appropriate and consistent service in line with the expectations of the service user.

    Topics include:

    • investigation of different planning and control strategies and evaluation of their impact upon the scheduling and control of resources and facilities;
    • measuring customer satisfaction (bridging the link between expectations and perceptions, the Servqual model, a review of the role of quasi independent bodies such as the Picker Institute, Doctor Foster Intelligence); and
    • evaluation of quality programmes specific to the health and social care environment (eg Chris Wilson's model, RCN DySSy, Social Care Quality models).
     

You will have the opportunity to study a foreign language, free of charge, during your time at the University as part of the Kingston Language Scheme. Options currently include: Arabic, French, German, Italian, Japanese, Mandarin, Portuguese, Russian and Spanish.

We aim to ensure that all courses and modules advertised are delivered. However in some cases courses and modules may not be offered. For more information about why, and when you can expect to be notified, read our Changes to Academic Provision.

Regulations governing this course are available here

Details of term dates for this course can be found here

Contact our admissions team

Submit an enquiry

020 3308 9929*

*Calls cost 7p per minute from a UK landline plus your phone company's access charge. Calls to this number from mobiles are normally deductible from your inclusive minutes.

Location

This course is taught at Kingston Hill

View Kingston Hill on our Google Maps

Contact our admissions team

Submit an enquiry

020 3308 9929*

*Calls cost 7p per minute from a UK landline plus your phone company's access charge. Calls to this number from mobiles are normally deductible from your inclusive minutes.

Location

This course is taught at Kingston Hill

View Kingston Hill on our Google Maps
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