Safeguarding – it's everyone's responsibility

  • If you need immediate support please contact the Mental Health Support Line on tel: 0800 028 8000 or the Samaritans on tel: 116 123.
  • In an emergency call 999 or go to your local A&E/police station.

Kingston University is committed to the safety and wellbeing of all students, staff, and visitors and aware of its legal duties to safeguard children, young people, and adults at risk. The University will ensure provision of a safe environment beneficial to work, study and the enjoyment of a positive experience for all members of its community.

We believe that safeguarding and child protection is everyone's responsibility and concern. Students, staff and visitors have a duty to be alert to possible risks and signs of abuse and act upon this.

Kingston University's Safeguarding Policy can be found under policies and regulations.

Are you concerned for a child or an over-18 adult at risk?

If you have a concern about any member of the University community, you must report this. It is your responsibility to report all concerns, no matter how small you think they might be. The Safeguarding Manager will determine what action(s) will be taken.

What is safeguarding?

Safeguarding is about protecting a person's right to live in safety, free from abuse and neglect. It is about working together to prevent and stop both the risk and experience of abuse or neglect.

Safeguarding is the action that is taken to promote the welfare of children and protect them from harm.

Child protection is part of the safeguarding process. It focuses on protecting individual children (under 18), identified as suffering or likely to suffer significant harm. This includes child protection procedures which detail how to respond to concerns about a child.

Types of abuse and how to spot the signs

Abuse and neglect come in the following forms:

  • Discriminatory abuse
  • Domestic violence or abuse
  • Financial or material abuse
  • Modern slavery
  • Neglect or acts of omission
  • Organisational or institutional abuse
  • Physical abuse
  • Psychological or emotional abuse
  • Self-neglect
  • Sexual abuse

The signs may include changes in behaviour, absence from class or social groups, physical marks or bruising, lack of personal care.

For further information on the types of abuse and spotting the signs please see this document prepared by The Social Care Institute for Excellence: Safeguarding adults: Types and indicators of abuse (scie.org.uk).

What to do if you have concerns

Do

  • Stay calm and listen
  • Take what you are being told seriously
  • Evaluate the situation. Then follow the process for reporting urgent/less urgent concerns

Do not

  • Press the person for more details
  • Assume that someone else will take action
  • Contact the alleged abuser
  • Promise to keep it a secret

Urgent or out of hours safeguarding concern

Call 999 if there is an immediate risk to life, violence or other emergency.

Contact campus security on 020 8417 6666, where appropriate.

Where there is an urgent concern and out of hours, but not immediate risk, please contact the Local Authority out of hours number on 020 8770 5000.

As soon as you can, fill out a report via our Report + Support.

What happens next?

Your concerns will be managed by our Safeguarding Manager within 24 working hours. Your concerns will be taken seriously and investigated.

If you have filled out a report following an out of hours and urgent safeguarding concern, the Safeguarding Manager will follow up any necessary referrals and liaise with internal services to make contact with the person at risk within 24 hours.

Any necessary referrals or communication to internal and/or external services will be made by the member of staff dealing with the incident.

We will feed back to you following you reporting a concern, where possible.

Less urgent safeguarding concerns

Concerns should be reported in the first instance to your Safeguarding Officer (LoSO) or Deputy LoSO in the Faculty/Professional Services Department (PSD), who will liaise with the Safeguarding Manager and provide you with support, advice and guidance. (For the name and contact details of your LoSO, please see 'Who to contact' on this page.)

You should also complete the Support + Report form.

What happens next?

Your concerns will be managed by the Safeguarding Manager within 24 working hours, is our aim. Your concerns will be taken seriously and investigated.

If you have filled out the report form following an out of hours and urgent safeguarding concern, the Safeguarding Manager will follow up any necessary referrals and liaise with internal services to make contact with the student within 24 hours.

Any necessary referrals or communication to internal and/or external services will be made by the safeguarding team dealing with the incident.

We will feedback to you following you reporting a concern, where possible.

Who to contact

Concerns relating to children and vulnerable adults (including VAWG, bullying and harassment)

Concern relating to prevent/radicalisation

Concerns relating to matters in departments

Each faculty, professional services department and HR, has a Local Safeguarding Officer (LoS) and a Deputy Local Safeguarding Officer (Deputy LoSO). They are the first point of contact for any safeguarding matters within their department, providing timely, relevant support and advice in order to safeguard the student concerned. They form part of the wider safeguarding network.

If your LoSO or Deputy LoSO is not available, you can contact any other officer in their absence.

Faculty of Business and Social Sciences

Kingston School of Art

Faculty of Health, Science, Social Care and Education

Faculty of Engineering, Computing and the Environment

Academic Registry: Mitigation and Appeals

Student Engagement

Graduate outcomes and Employability Skills

HR

Course and Student Support

Recruitment and Admissions

Information Centre

Student, Life, Health & Wellbeing

Keeping apprentices safe

At Kingston University, we take our responsibility to ensure the safety of our students very seriously. This also extends to our students who have chosen to study at the University as part of an apprenticeship programme.

For more information, please download the Safeguarding – Keeping Apprentices Safe leaflet (PDF).