Information for students applying to study an undergraduate degree at Kingston University for 2021 entry

Congratulations if you have already received an offer to study an undergraduate degree with us in 2021.

We've dedicated this page to keeping you updated on all of the information you need know as you commence your journey to enrolling as an undergraduate student at Kingston University.

On this page you'll find the all-important steps you'll need to take to join us at Kingston as well as links to useful pages on our website, such as information on our Applicant Experience Days, planned webinars, finance and bursaries.

Key contacts

Here's a list of the key teams that you might need to contact along your journey to becoming a student at Kingston, and how you can get in touch with them.

Applicant Enquiries team

Ask our enquiries team any questions you have about studying with us. 

Admissions teams

Our Admissions teams are split by Faculty and it is important that you always contact the right team. 

Your teams contact details are included in your original offer email. Please do ask our admissions team any questions you have about your application.

Call admissions

  • Call: 0203 308 9932 – please note our call centre is continuing to work from home so we may take a moment longer than normal to answer – if this is the case, please do forgive us.

Email admissions

Accommodation team

Ask our accommodation team any questions about living in halls or renting privately. 

Due to the coronavirus pandemic, our accommodation team are currently working remotely. If you have any queries, please get in touch by email.

Disabilities team

Our Disability and Mental Health Advisers co-ordinate support arrangements and resources to enable students with disabilities to benefit fully from their time at Kingston University. 

Due to the coronavirus pandemic, our advisers are currently working remotely. If you have any queries, please get in touch by email.

Finance teams

Student Finance

Questions about student loans, budgeting or our Kingston Bursary can be directed to our Student Life Advisors.

Due to the coronavirus pandemic, our advisers are currently working remotely. If you have any queries, please get in touch by email.

Tuition fee payments 

Our accounts receivable team are responsible for the collection of fees. If you are a self-funding student and are paying your own fees, you can find information on fees funding and payments our website.

If you need to speak to someone, you can do so on:

Bursaries

There are a minimum of 400 bursaries of £2,000 available to students who start courses at Kingston University in September 2021, subject to meeting our eligibility criteria. If you would like to speak to someone about our bursaries, our Student Life Advisers will be able to help. 

OSIS, our applicant student portal

The Online Student Information System (OSIS) holds information about your application and if you are applying for a course that requires an interview you will use this to book your slot.

When it's time to complete your Enrolment, you will also use OSIS to complete your fee assessment and provide us with the information that goes on to create your student record.

If you have any technical difficulties using OSIS, please contact our IT team who will be able to help.

Step 1

Stay in touch

This is possibly the most important thing to do! We usually communicate with you by email, so please remember to:

  • give us and UCAS your correct email address and check it regularly
  • make sure that our emails are not treated as junk mail. To do this add ‘@kingston.ac.uk' (or ‘@sgul.kingston.ac.uk', if you're a healthcare student) and kingstonenq@studyenquiry.com to your ‘safe senders' list
  • make sure that you have not unsubscribed from emails from us. If you think you may have done, just send us an email at kingstonenq@studyenquiry.com and we will opt you back in.
Step 1
Step 2

Step 2

Book to attend an Applicant Experience Day

It's very important that you join us at one of our Applicant Experience Days on:

  • Wednesday 17 February 2021.
  • Saturday 13 March 2021.

Both are exclusive events for our undergraduate applicants to allow you to test drive your course and meet your soon-to-be fellow classmates and lecturers.

Step 3

Apply for student finance, funding and bursaries

If you are a UK student, you can apply for a student loan from January onwards. 

You don't need to have made your final choice of university before applying, it is more important that you don't miss the May deadline! 

If you apply ‘on time' (we suggest, before Easter), you'll be guaranteed your loan will arrive in time for the start of term. If you apply later than this, your loan may be delayed.

Step 3
Step 4

Step 4

Accept your offer

As soon as you hear back from all of your university choices, you can select Kingston as your firm choice using UCAS Apply and Track account. 

You don't have to wait until after the Applicant Experience Day if you know for sure you want to accept our offer immediately.

There are a series of important deadlines depending on when you receive your offers, so please make sure you keep your eye on UCAS Apply and Track to ensure you don't miss any.

Step 5

Apply for accommodation 

Only when you have firmly accepted us as your first choice institution will you be able to book accommodation. 

Join us at a webinar, Applicant Experience Day or an Open Day to talk to our staff about what is on offer.

Step 5
Step 6

Step 6

Connect with other Kingston Freshers 

From February 2021, you will be able to join our official Kingston Fresher's Facebook group where you'll meet a wide network of friends. We'll send you an invite link by email so you can start to get excited about all that will be on offer when you start your course. There will be staff and students on hand to answer your questions and topical discussion groups to join and make friends. 

In our 2020 group we had over 3.5k students meeting their future flatmates and classmates, months before the start of term. 

We'll also post important announcements and reminders, such as student finance deadlines and accommodation bookings opening in the group. Search ‘Kingston University Fresher's 2021 (Official)' in February to join.

Step 7

Check your fee status 

The cost of your course fees varies depending on the course and your status as either a Home or International student. All course fees are published on the relevant course pages on our website.

In order for your fee status to be assessed you will need to provide further details on our Online Student Information System (OSIS), which is the portal where we store your information. You will receive an email from our admissions team with information to access OSIS.

Step 7
Step 8

Step 8

Make contact with your course team 

From June onwards you'll start to receive more formal communications from us regarding Welcome and Enrolment. 

You'll hear from people like your course leaders who will give you some insight in to what to expect when you start your course, plans for Welcome Week and anything you need to do in the summer to prepare, such as a reading list or a summer activity.

Don't miss out, add kingstonenq@studyenquiry.com to your safe sender list.

Step 9

Join Head Start 

It's natural to feel apprehensive about starting university and that's why we've designed Head Start.

Head Start is free for students to attend and is normally held on campus, but in 2020 we have moved it online. It takes place over the summer months and will help prepare you for life as an undergraduate student boosting confidence to succeed in higher education.

Below is just a taste of what will happen at Head Start next summer. The decision as to whether this will be online or in person (or both options available) will be made in April.

  • Meet current students and find out what it's really like to study at Kingston University and start making friends with other new students.
  • Take part in exclusive question panels including our accommodation, health and wellbeing and money advice teams.
  • Join academic skills sessions to gain valuable advice and guidance about studying at university.
  • Meet the Union of Kingston Students to find out how to get involved in clubs and societies.
Step 9
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Step 10

Take part in the Big Read 2021

Each year we send all of our new students a special, limited-edition copy of a carefully selected book. The idea is to give everyone the chance to be part of one big book club - and have something in common to talk about before you get here. 

Watch out for our announcements of events taking place throughout the summer and join the biggest book club ever - you'll have an opportunity to meet the author when you get here. 

Read more about our 2020 Big Read, Airhead by broadcast journalist Emily Maitlis and our virtual book club events. Just search ‘The Big Read' on our website.

Step 11

Get your results 

From July we will start receiving results from examination boards direct through UCAS. 

If you're waiting for your results, we're here to support you. If things go well, we'll be celebrating with you, but if things don't quite go according to plan, then give us a call – you may be able to secure a place though Clearing. 

On A-level results day, UCAS sends us some results directly. You can look on UCAS Track to check your application status. This is where you'll see if you have met your conditional offer or not. 

Our results hotline is 0800 0483 334 and opens in June each year.

Step 11
Step 12

Step 12

Complete your Enrolment 

Enrolment is the process of becoming an official Kingston University student. It is completely online and involves you providing us with information that creates your student record.

You'll be invited by email to complete the first stage of your online enrolment from mid August, but only when your status is ‘unconditional firm' – so it's really important if you're holding a conditional offer that you send us proof of meeting your conditions (e.g. your exam results) as soon as possible.

It's important to complete your enrolment as soon as possible when we ask you to do it as it will unlock things like your course timetable and student funding.

Congratulations – you made it!

Get involved in Welcome and Induction week

When you have completed step 1 to 12, you will be a Kingston University student!

During Welcome and Induction, you will:

  • take part in your course induction, where you will meet your lecturers and get all the practical information you need to know before you begin your studies
  • complete a Welcome to Kingston module, which will give you the lowdown on each of the support areas available to you and how you can access the support when you need it
  • take part in a variety of Welcome and Freshers' events and activities – whatever your interests there will also be some fun and social activities for you to enjoy too.

Welcome and Induction week took place online in 2020. It was a great way to make sure our students settled into life at Kingston, giving them the opportunity to meet new friends and have some fun.

You'll receive detailed Welcome and Induction emails from us throughout summer, don't miss out, add kingstonenq@studyenquiry.com to your safe sender list.

Other areas to explore

Coronavirus information for applicants

Coronavirus information for applicants

Stay updated with the latest information about applying to study at Kingston University.

Applicant webinars

Applicant webinars

Join our online events designed to prepare you for life at Kingston.

Support

Support

Find out more about how we can support you at university.

KU Extra

KU Extra

Discover activities, events, and opportunities all in one place.

Kingston upon Thames

Kingston upon Thames

Explore this lively, student-friendly town.

Clubs and societies

Clubs and societies

Explore over 100 clubs and societies.

Kingston Language Scheme

Kingston Language Scheme

Find out more about the languages you can learn for free as a student at Kingston.

Students' Union

Students' Union

Get to know your students' union.

Student Ambassadors

Student Ambassadors

Discover how you can earn while you learn.