What is enrolment?

Enrolment is the process you need to complete in order to become an official Kingston University student. It is completely online and it involves you providing us with information that creates your student record.

Online enrolment opens from Tuesday 31 August 2021. All students will receive an email from our admission team requesting you complete your online enrolment. Please complete this as soon as you can.

Please note: if you are holding a conditional offer, we need you to upload any outstanding results. You can upload them to our Online Student Information System (OSIS), by logging into your OSIS account. You'll then need to navigate to the 'Your Uploads' page where you can select 'Upload supporting documents for application'.

Once we have received your results and your place is confirmed, you will receive a request to complete your online enrolment.

Why enrol?

Completing your online enrolment is an essential part of coming to university. All universities are required to report on statutory information to the UK Government, so many sections include mandatory information. When the Government reports on this, the information is anonymised and does not include identifiable information.

Enrolling at the right time is very important as it gives you access to:

  • Your student loan – if you have been awarded a student loan, completing your enrolment will release your money three working days after we can see you have engaged with your Welcome and Induction activities
  • From Wednesday 1 September 2021, you will have access to your Welcome to Kingston online module (part of your Welcome and Induction). This module will need to be completed by the end of Welcome and Induction Week
  • You will be able to book the Welcome activities you would like to take part in (part of your Welcome and Induction). More information on Welcome and Induction is provided below
  • Your course teaching timetable – after completing your online enrolment, you'll be able to see your individual teaching timetable for the first teaching block (which will go through to December) which will be published before Welcome and Induction Week.

How to enrol

Online enrolment

You will complete your online enrolment on OSIS, our applicant and student portal. Two new students using a computer to enrol.

You will be asked to complete an online form to provide information including:

  • Your personal details, including your named emergency contact
  • Your term time address. If you do not know your term time address because you will be living in our Halls of Residences, please do not worry about completing this part. Your term time address will be auto-populated once your room has been allocated
  • Disability declaration. This is so we can offer you the best support during your time at Kingston
  • How you intend to pay your course fees e.g. student loan
  • Any additional qualifications you have, but have not given to us, such as Functional Skills or a music qualification. We would particularly like you to upload any qualifications that carry additional UCAS points.

You will also be asked to read and agree to:

  • Our student regulations. This is the contract you are entering into with the University and it covers our student code of conduct that all students are required to sign up to. These regulations explain things such as your commitment to paying fees, your right to cancel your place and the timeframe you would need to do this within. You can also find our key contractual information and your rights to cancel explained at the bottom of this email
  • Our plans for teaching your course as a result of COVID-19. If you haven't already read these updates, you can find the information on the individual course pages on our website. You will be asked to confirm you have read and understood these changes.

Identity verification

After you have completed your online enrolment, a member of the enrolment team will check and verify your identity by checking your identity document against your uploaded ID card photo. Once we have completed this, we will confirm to you, by email, that your enrolment is complete. These emails will go out from Wednesday 15 September 2021*. If there are any problems with your online enrolment, will we be in touch with you via email or phone to resolve this.

*If you start your course earlier than Wednesday 15 September, we will be in touch with you before your course begins to confirm your enrolment is complete.

Acceptable forms of identity

UK and EU students can provide either:

One item from the following: passport; UK photographic driving license; Citizen Card or other form of identity with the Proof of Age Standards Scheme (PASS) approved hologram; Kingston University ID Card; EU Identity Photographic Card.


Two items from the following (which collectively should contain your date of birth and photographic ID): birth certificate; UK bank card; National Insurance card; National Health Service card; EU medical card (EHIC); SLC final assessment form/schedule of payments; original qualification certificates; Inland Revenue photographic registration card; UK FE/HE photographic student ID card; staff photographic ID card; international photographic driving licence.

Non-UK/EU nationals – original proof of identity

You must provide the original valid passport that you may have uploaded to OSIS earlier (if the Home Office is holding this, an official Home Office letter may be acceptable instead).


Enrolling at a partner college

You will be contacted separately by your partner institution to tell you how to complete their enrolment. This will include providing evidence of your identity directly to the partner institution, not Kingston University.

If you are going to be attending classes at a partner institution there may be other things you need to complete. The partner institution will be in touch with you directly about this.

If you are studying at one of the following colleges, your identity will be verified remotely by Kingston University staff and you will not be required to be on campus.

  • Brooklands College
  • Kingston College
  • Newham Training and Education Centre (NEWTEC)
  • Richmond Upon Thames College
  • Royal Holloway, University of London
  • South Thames College
  • West Thames College
  • Whitefield Schools and Centre.

You may also have to enrol with the college where you will be based. The college will contact you directly with more information if this applies to you.

If you are studying at one of the following colleges, you will need to have your identity verified by your partner college, which may be in person. The partner college will contact you with full details about this process.

  • Building Crafts College
  • KLM UK Engineering Ltd
  • Marshall Aerospace, Cambridge
  • Newcastle College.

Need more help?

  • If you experience any problems with your username and password visit our support page
  • If you have any technical difficulties using OSIS, you can log a help ticket via our servicedesk
  • For any problems updating your personal information, please email us at: enrol@kingston.ac.uk.

If you would like to speak to us regarding your enrolment, please do not hesitate to contact our dedicated hotline on 0800 048 2484 or +44 20 7206 4174 if you are calling from outside the UK.