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Mitigating circumstances and extensions regulations

Covid-19 coronavirus update

During this period affected by coronavirus, you should continue to submit and undertake assessments where your course teams have made this possible. The University will continue to operate its mitigating circumstances procedures for these assessments.

If anything has happened to you that prevents you completing, submitting or undertaking assessment, you should let us know using the OSIS system. This includes anything that relates directly to coronavirus.

Because the present situation will make it difficult for anyone claiming mitigating circumstances to provide evidence, you may submit your claim without evidence. When you enter the system, please follow all stages and indicate that there is no evidence available. Your claim will be considered on the basis of your statement. Where the system offers you the choice of self-certification, you should follow these instructions.

Submitting a claim for retrospective mitigation following the release of your results in OSIS

In line with Kingston University's principle for no disadvantage which is being applied during the Covid-19 crisis, once you receive your formal outcomes through OSIS, you are advised to reflect on whether you think your outcomes fall within the range of the marks that you were expecting. If you consider that your mark for any assessment taken since 17 March is lower than you would have reasonably expected should the Covid-19 crisis not have occurred, and you are confident that you can obtain a higher mark, you can submit a claim for retrospective mitigating circumstances to be applied to that assessment. This means that you will permitted another attempt at this element of assessment and if you pass it, it will not be capped at the minimum pass mark.

Please note: you have five university working days from the date your results were released in OSIS to submit a claim for retrospective mitigating circumstances using the Mitigating Circumstances function in OSIS. Late claims will not be accepted.

To illustrate: If your results are published on a Thursday you would have until midnight on the following Thursday to submit a claim for retrospective mitigating circumstances.

It is important that you understand the consequences of applying for mitigation following the release of your results:

  • your original mark will be deleted from your student record and replaced with the mark for your new assessment
  • you will not be able to choose the higher mark of the two assessments
  • if you do not submit any work for the new assessment this will result in a mark of zero for that element of assessment.
Before submitting a claim for retrospective mitigation you should consult with your personal tutor or course leader and you must check Canvas for details on what the new assessment arrangements will be.
Please note: the option to claim for retrospective mitigating circumstances may not apply if you are studying on a course that leads to a professional accreditation. In these circumstances you will be contacted by your course leader.

To either submit a claim for mitigating circumstances or to request an extension to an assessment submission deadline you should use the online system accessed through OSIS. Before you do, please read through the relevant regulations, which are referenced below.

Code Document
AR5 Mitigating Circumstances and Student Assessment 2019/20 (PDF)
Mitigating Circumstances Medical Certificate for Academic Studies 2019/20 (Word)
AR15 Extensions to Assessment Submission Deadlines 2019/20 (PDF)

Please note the deadlines for submitting claims and requests are:

Type Deadline
Extensions to assessment submissions By the assessment deadline. Requests that are received up to 5 university working days after the assessment deadline may be considered
Mitigating circumstances for in-year assessments Up to 5 university working days after the official deadline for submission
Mitigating circumstances for examination events Up to 5 university working days after the examination date
Mitigating circumstances in the retake period Please check Faculty deadlines published on MyKingston

When you are ready to complete your submission, you can access the online system in OSIS:

  • Log into OSIS using your Kingston University Student ID;
  • Go to the "your Studies" tab;
  • In the list below you will see the title Extensions/Mitigating Circumstance, and here there is a link into the online screens – "click here to start a new claim"
  • You will find further instructions provided on the screens
  • It is at this stage that you will indicate whether you are requesting an extension or submitting a claim for mitigating circumstances. Please note that you cannot request a mixture of the two in the same application.

Faculty Academic Affairs Coordinators

Faculty of Business & Social Sciences Mitigation
BSSmitigation@kingston.ac.uk

Extensions
bssextensions@kingston.ac.uk
Health, Social Care & Education   FHSCE-DQR@sgul.kingston.ac.uk
Kingston School of Art   KSAExtensions-MitigationNB@kingston.ac.uk
Science, Engineering & Computing   secmitigatingcircumstances@kingston.ac.uk

 

2018/19 documents

Code Document
AR5 Mitigating Circumstances and Student Assessment 2018/19 (PDF)
Mitigating Circumstances Medical Certificate for Academic Studies 2018/19 (PDF)
AR15 Extensions to Assessment Submission Deadlines 2018/19 (PDF)

Contact us

Kingston University
Tel: +44 (0)20 8417 9000