Skip to main content
This is a summary of how we protect your personal data and respect your privacy. This notice is for enquirers and applicants to foundation, degree, degree apprenticeship, postgraduate and other courses.
We collect your personal data when you make an enquiry or apply as a prospective student.
From third party organisations through which you have expressed an interest in studying (for example, international representatives and agents, FindAMasters, Prospects, Hotcourses and the Student Room).
This may include when you (or someone acting on your behalf) provides payment information either on the phone or via a University-managed website such as the KU Store or web payment portal.
We may collect the following types of personal data about you:
Your data will be used for the purposes of dealing with your enquiries or application, as well as sending you relevant information about Kingston University.
The information you provide to us in your application is used for the purposes of recruitment and admissions and to assess your eligibility for other reasons including bursaries and accommodation.
Your information may be used to facilitate payment to the University and may be shared with payment service providers for the processing of payments. Where necessary, information may be shared with debt collection agencies, solicitors and tracing agents to assist with the recovery of debt.
We process some of your personal data because it is necessary for the performance of a contract with you or in order to take steps to enter into a contract. In this respect, we use your personal data for the following:
Third parties that help us store and process enquiries and help to compile applications from prospective students (for example, conversion services and/or our international recruiting representatives working on our behalf).
Third parties that provide platforms to help us deliver online surveys or third parties conducting surveys on our behalf. For example, we may pass student contact details to survey contractors to carry out surveys of enquirers and applicants' views. These organisations and their contractors will use the details of enquirers and applicants only for this purpose and will then delete them.
If you do not become a student at Kingston University we will retain your information for the period set out in our retention schedule available on the policies and regulations page on our after which the data will be deleted or anonymised so that we can use it for statistical purposes.
Note, in some cases, we may keep hold of personal data for use in future contacts (for example, data obtained during the enquiry process may be linked with data subsequently collected if you enrol as a student).
Under the GDPR and the Data Protection Act 2018, you have certain rights:
Please note that the above rights are not absolute and we may be entitled to refuse requests where exceptions apply.
When considering your personal data, enquirers and applicants should ensure that the information that you have provided to the University remains accurate and up-to-date.
You should inform the University as soon as possible if details, such as your address, change.
Please contact email@example.com if you have any queries about this privacy notice or how we process your personal data.
If you then wish to exercise your rights as a data subject, please use the Data Subject Request form on our website under policies and regulations.
If you are not satisfied, you can make a complaint to the Information Commissioner. You can find out more about your rights under data protection legislation from the Information Commissioner's Office website.
This privacy notice will be updated on an annual basis. If we make any significant changes in the way we treat your personal information we will make this clear on the Kingston University website or by contacting you directly.
Kingston University is the data controller of your personal data and is subject to data protection legislation, the General Data Protection Regulation (GDPR), Data Protection Act (DPA) 2018 and Privacy and Electronic Communications Regulations (PECR). We are listed on the Information Commissioner's Office (ICO) register of fee payers.
You can find privacy notices and other relevant policies on our website under policies and regulations.