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Wellbeing services

We offer a range of health and wellbeing services including:

An online support service

Silver Cloud online servicesSilverCloud is a new online support service which will help you with your wellbeing while you are a student at Kingston University.

There are four programmes available for you to choose from, which focus on:

  • Managing anxiety
  • Managing depression
  • Body and self image
  • Managing stress

You can access and work through the programmes in your own time, either with the support of a wellbeing practitioner, or as a 'self help' non-supported option. Each programme can take up to eight weeks.

The programmes are based on cognitive behavioural therapy (CBT), which is an effective way of learning about thoughts, feelings and behaviours, and how they influence each other. It can help you understand the way you react and respond in certain situations and work towards a goal for positive change. Each programme aims to support the learning of new coping techniques, develop self awareness, challenge negative thoughts and improve mood.

Contact us (call 020 8417 2172 or email to find out more about the programmes. Alternatively you are welcome to attend one of our daily drop-in sessions where we can refer you to the most appropriate programme for your needs.

Self-help guides

Wellbeing self-help guides for Kingston University studentsIf you or someone you know is struggling with an issue that's affecting your wellbeing - including stress, anxiety or depression – we have an online library of practical guides to help and support you.

Focused counselling

We offer brief, focused counselling using a short-term model each lasting up to 50 minutes. Our wellbeing practitioners use a variety of counselling approaches to work with you towards your identified goal and support change or insight in a specific area of your life.

We provide support for a variety of issues including anxiety, depression, relationships issues, bereavement, self-esteem and many others. We also provide specific treatments for those affected by phobias or traumatic memories.

Groups and workshops

We provide structured group work and workshops at intervals throughout term time. They focus on coping strategies, symptom management and a variety of themes such as exam anxiety and stress. 

We also offer 'mindfulness' and 'relaxation' practice sessions which can help with stress, anxiety, negative thoughts, poor concentration and support general wellbeing:

  • Mindfulness training is a method of paying attention to the present moment while calmly and kindly accepting our feelings and sensations arising in the here and now.
  • Relaxation sessions help participants to learn simple but effective skills including muscle relaxation, breathing techniques, meditation and guided visualisation.

All wellbeing services are available at the Health Centre, Penrhyn Road and the Yorkon Building, Kingston Hill. Please call us on 020 8417 2172 for further information or attend one of our daily drop-ins.

Drop-in advice

Our confidential drop-in sessions provide crisis counselling, guidance and advice.

You will be able to talk to a wellbeing practitioner or health adviser who will offer advice, support and (if relevant) an onward referral. Drop-in consultations are usually about 15 minutes long.

Drop-in sessions at Penrhyn Road Health Centre take place on:

  • Monday to Friday at 3.00pm–4.00pm
  • Mondays and Fridays at 12.00noon–1.00pm
  • Thursday evenings at 6.00pm–7.15pm (term time only)

Drop-in sessions at Kingston Hill run from the Yorkon Building on:

  • Monday to Thursday at 12.00noon–1.00pm (term-time only)

Occasionally drop-ins at Kingston Hill may need to be cancelled or rescheduled.  We therefore recommend checking availability by calling 62172.  On such occasions, drop-ins will remain available at Penrhyn Road Health Centre.

Listening sessions

Friendly, informal, confidential support for Kingston University students.

Listening sessions are a new Student Wellbeing initiative broadening the type of support available during your time at University, offering an opportunity to chat face to face in a friendly, informal setting.

Whether you're feeling homesick or worrying about deadlines, an informal space with an understanding ear is available via our health and faith advisors within Student Wellbeing. Bookable appointments, up to an hour, available throughout the year, call us on 0208 417 2172 or come to a Student Wellbeing drop-in to find out further information.

Stress management

These weekly run sessions at both Kingston Hill and Penrhyn Road are aimed at helping students to develop:

  • time management skills;
  • assertiveness levels;
  • new study techniques;
  • anger management techniques; and
  • ways to relax.

Drug and alcohol advice

Socialising is an important part of University life, but can become a problem if drugs and/or alcohol are added to the mix. We're here to help you understand and explore the impact different substances can have on your health and personal/social life.

You can check your drinking levels to see what sort of drinker you are and what this means for your health on the Kingston University e-drink check website (run by the Alcohol Health Network).

Substance Misuse Drop-in Clinic

What support is available?

If you are concerned about your own drug or alcohol use, or that of someone close to you, this is a fantastic opportunity to speak to a substance recovery practitioner from The Kingston Wellbeing Service in confidence. You will be able to discuss your concerns and receive advice, support and an onward referral if necessary.

When will the Clinic be open?

The drop in clinic runs from the Penrhyn Road Health Centre, fortnightly on:

  • Mondays between 2.00pm - 5.00pm
  • On the following days: Jan 28 / Feb 12 & 26 / March 12 & 26 / April 9 & 23 / May 7 & 21

If you would like to book an appointment call 020 8417 2172.

Appointments are not necessary, just turn up and ask at Reception. There may be an initial wait depending on availability.

Life coaching

Life coaching is about developing you – finding your strengths and building on them. It helps you achieve your potential by enabling you to focus on your goal and create a structured approach to get there.

Coaching can also help you deal with stressful situations and anxiety or worry caused by academic or personal issues.


Students at Kingston University are entitled to a free bag of condoms each month. These are available at Health Centre Penrhyn Road and the Counselling and Health Advice Centre Kingston Hill and other selected locations on campus, including the Fitness Centre, main receptions and KUSU bars.

Contact us

Student Wellbeing Group:
Health and Wellbeing

Tel: +44 (0)20 8417 2172
Email us

Contact us

Student Wellbeing Group:
Health and Wellbeing

Tel: +44 (0)20 8417 2172
Email us

Health Week

Kingston University Health Week 2015 logoHealth Week is organised to help raise wellbeing awareness and highlight all of the services that the University, and the local community, has to offer to support healthy lifestyles.

Health and Wellbeing
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