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Noise or anti-social behaviour from students living in university-managed accommodation

The University can investigate complaints about persistent noise problems or anti-social behaviour where these relate to one of its halls of residence or property it manages for a private landlord. If you are unsure if a private property is managed by the University please contact the University's Headed Tenancy Department (details below).

If you have a concern about student behaviour in University-managed property, please contact the relevant hall or the University's Headed Tenancy department. The University will then investigate under the licence agreement we have with the students, or under our disciplinary procedures. Cases of serious or persistent misconduct may lead to a student being asked to leave their university accommodation and/or facing action under the University's Student Disciplinary Procedure.

Headed Tenancy properties

These are properties which the University manages on behalf of landlords. Should you experience problems with students you believe are residing in a Headed Tenancy property please contact:

  • Accommodation
    Student Life Centre
    Kingston University
    John Galsworthy Building
    Penrhyn Road
    Kingston upon Thames
    KT1 2EE

    Tel: +44 (0)20 8417 7311
    Fax: +44 (0)20 8417 7561

Halls of residence

If you have a complaint about student behaviour at a university hall of residence, then you should contact that halls directly, contact details can be found below.

Please note that although halls are staffed 24 hours a day, the staff on duty may not always be able to respond immediately. In this case, please either leave a message or call university security on 020 8417 2966. The security officer can liaise directly with the halls staff.

The contact details for the University halls of residence are as follows:

  • Clayhill
    Kingston University
    Burney Avenue
    Surrey KT5 8DF
    Telephone: 020 8390 3471
    Hall manager: Laura Pereira-Ademiluyi
  • Seething Wells
    Kingston University
    Portsmouth Road
    Surrey KT6 5PJ
    Telephone: 020 8255 2401
    Hall manager: Luci Kershaw    
  • Kingston Hill
    Kingston University
    Kingston Hill
    Surrey KT2 7LB
    Telephone: 020 8417 5533
    Hall manager: Melanie Clement
  • Middle Mill
    Kingston University
    Portland Road
    Surrey KT1 2SJ
    Telephone: 020 8417 4484
    Hall manager: Georgina Harman

Contact us

Kingston University
Tel: +44 (0)20 8417 9000