High demand for course places as thousands call Kingston University’s Clearing hotline on A-level results day

More than 3,000 prospective students have contacted Kingston University’s Clearing hotline since A-level results were released this morning, hoping to secure a place and learn more about the University’s Future Skills approach to education.

Around 150 hotline operators – including course leaders, lecturers and current students – have been fielding enquiries and helping guide students through the Clearing process. Demand has been high, with more than 600 calls within the first hour after lines opened at 8am.

Working alongside the hotline operators, some 300 academics have been on hand to talk applicants through course-specific queries and explain how the University’s Future Skills programme equips students with the human-centric skills most valued by employers, alongside their subject-specific learning. 

From students who outperformed expectations to those exploring new options after missing out on first-choice offers, seeking to change their course or looking for a new career direction, the team has helped thousands find the right path forward.

The University's Executive Director of Student Services Louisa Green said there had been strong interest in a range of courses so far today, across areas such as business, accounting, law, computer science, pharmaceutical science and biomedical science.

Those calling the hotline would be supported through an initial friendly conversation with a hotline operator, she explained. They would discuss their A-level results over the call, and if grades met requirements for a course with places remaining, would be able to make an offer.

“Although places on our courses are filling fast, there are still a range of options available and our friendly team of hotline operators is here to help applicants navigate the Clearing process,” she said. 

“We’re increasingly hearing from students who want reassurance that going to university will equip them with the skills needed to meet the challenges of a rapidly changing workplace. Our Future Skills programme ensures undergraduate students develop the skills employers have told us they need most from graduates, from creative problem solving to digital competency, resilience and adaptability, giving them a strong foundation alongside their subject knowledge to go on to have successful careers.”

Prospective students can find out more about the University's courses and facilities, as well as meeting lecturers and current students at a special Clearing Advice Day event at the Penrhyn Road campus on Saturday 15 August. 

• Kingston University's Clearing hotline is open 8.30am to 6pm on Friday 14 August and 10am to 4pm on Saturday 15 August, and Monday to Friday from 9.30am until 4.30pm until the start of term, excluding the Bank Holiday on Monday 31 August. 
• Book onto Kingston University’s Clearing Advice Day at the Penrhyn Road campus on Saturday 15 August.  
• Potential students should call 0800 0483 334 (or +44 20 8328 1149 from outside the UK) to speak to the University's friendly and knowledgeable hotline operators who will be able to provide information on courses available and guide callers through their options.  
• Calls are free from landlines and mobiles in the UK. International call costs may vary and callers should check with their network provider. 
• Students should have their UCAS identification, if they have one, to hand and full details of qualifications, including subjects, grades, dates obtained and exam boards before calling the hotline.