If you have concerns about your ability to continue on your course, or if you are thinking of taking a break also known as an interruption) in studies, please speak to your Personal Tutor or Course Leader in the first instance. Your Faculty Student Achievement Officer may also be able to offer advice on further study or employment. Email them via sao@kingston.ac.uk to arrange a suitable time to speak with them.
If you are considering withdrawing for financial reasons, please visit the Student Life Centre who will be able to advise on funding your studies, money management, dealing with debt, bursaries, accommodation etc.
If you are struggling with your assessments and would like further support with study skills, academic writing, referencing etc, your Faculty Academic Success Centre may be able to help.
There is also further information on this page about the process for requesting a break or an interruption or withdrawing from your studies.
Please contact the University's Student Life Advisers in the Student Life Centre by logging an enquiry on the StudentHUB or by emailing kuquery@kingston.ac.uk.
If you have any academic queries, please contact your module leader or personal tutor.
Your student achievement adviser would be happy to discuss your query with you. Email them via sao@kingston.ac.uk to arrange a suitable time to speak with them. You may also wish to contact the Union of Kingston Students for advice and support.
Any other questions about your results or reassessments must be put in writing. Please contact your course administrator, or email the relevant student office noticeboard:
Kingston School of Art
Business and Social Sciences
Health, Science, Social Care and Education
Science, Engineering and Computing
Your student achievement adviser would be happy to discuss this with you. Email them via sao@kingston.ac.uk to arrange a suitable time to speak with them.
Our Student Health and Wellbeing Hub is here to support you, and has created a health and wellbeing guide with information on support, services and how you can look after yourself during this time. The University offers a range of services such as confidential drop-in sessions, counselling, listening, stress and time management sessions. Visit Wellbeing and Counselling for more information.
If you have not enrolled by the deadline for enrolment that has been stipulated by the University, you will be considered as out of time to enrol. Soon after the deadline for enrolling has past, the University will withdraw all non-enrolled students who are studying directly with us. Please refer to the paragraphs on ‘Enrolment' in the University's General Student Regulations (GR1) for more information.
If you have been withdrawn, you may submit a request for a review this decision by emailing your Faculty Student Office (see contact details provided in FAQ 27 on this page). For students who were due to enrol in September 2022, you will need to submit your review request by 15 November 2022 stating your name, student ID and a brief explanation of why you have not completed enrolment. Following receipt of your request, you will be reinstated and will be given ten additional working days to complete enrolment. If you have not completed enrolment by the end of this period, you will once again be withdrawn.
If you fail to complete enrolment after this window you will not be able to request a review of your withdrawal unless you have evidence that the University has made an error which has prevented you from enrolment (for example; you did, in fact, provide documentation that was requested by the University by the specific deadline for doing so). If you have such evidence, you should bring this to the attention of your Faculty Student Office (see contact details provided in FAQ 27 on this page) making sure that you provide evidence that corroborates your claims.
The Faculty will consider your case and if they determine that you have evidence of an error on the part of the University, they will write to the Academic Registrar to request that you are reinstated. If the Faculty or the Academic Registrar decide that you do not have compelling extenuating circumstances your status will remain withdrawn. This decision is final and is not eligible for academic appeal or complaint.
If you have been withdrawn due to non-enrolment you can reapply to commence or recommence your studies at a future enrolment date, normally the next academic year.
* The enrolment period is the period of time between enrolment opening and the date that you were withdrawn