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If your appeal includes queries about missing marks, or what you think might be incorrect marks, you should speak to your course team directly in the first instance so that this can be addressed quickly. If, following this, you still believe that you have grounds for appeal then the appeals procedure should be used.
Please note that you can expect to receive a response to your appeal within 20 university working days. Until you receive an appeal outcome, you must assume that the decision of the assessment board stands and you must engage with whatever assessments you have been set.
Assessment Boards make decisions on assessment outcomes, student progress and awards. An academic appeal is a request for a review of an Assessment Board decision.
You might have grounds to appeal if you have evidence:
You can only appeal against marks that have been ratified by an Assessment Board.
Please read the relevant regulations for:
You can seek independent advice from the Union of Kingston Students' Advice Centre. You can make an appointment with the advice service by email: firstname.lastname@example.org.
You must submit your academic appeal within 15 working days of your results being published.
If you have difficulties accessing the system please contact the IT service desk.
If there are reasons preventing you from making an online submission, please contact Academicregistry@Kingston.ac.uk.
The academic appeals process is not intended to encourage students to challenge disappointing results.
You should not appeal because you disagree with the Assessment Board – for instance to complain about the decision of academic staff on the quality of your work. This is defined as academic judgement.
The appeals process excludes complaints against services provided by the University including the delivery of a programme and the teaching you receive.
If you have concerns that these factors are having an impact on your ability to perform at your best in assessments, you will need to raise these through a separate complaints procedure (see General Regulation 2), as soon as you are aware that you are being affected by a service delivery shortfall. Waiting for your results before speaking up about such complaints will probably be too late.