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About Library and Learning Services

Our library services have moved online

As a result of restrictions in place during the coronavirus outbreak, all library services have now moved online.

Our library staff are operating the Ask a Librarian live chat facility and offering appointments over Skype to continue to support students with their course work. Students can click on the 'Chat now' box on iCat to access this support.

Students and staff can also log in to My Kingston to access a range of library services, including our extensive e-book and e-journal collections available through the iCat library catalogue. To learn more about the services we offer, you can enrol on the library module on Canvas.

About us

The Library and Learning Services at Kingston University supports our students and staff in pursuing their learning, teaching and research ambitions.

Our focus is on the delivery of high-quality learning resources and services to students and staff (face to face and online). We support a wide range of information-driven activity from skills support through to innovative online learning experiences.

This is achieved through the following key areas:


  • Helpful, friendly and knowledgeable staff at all our Help Desks.
  • Library online chat, including at weekends, to help with library queries from any campus or from home.
  • Library staff who can help you with some key academic study skills such as referencing and citation, and finding and evaluating resources. You can access this help online via library Canvas and library online chat, or in person at a Help Desk.
  • Support for disabled students and students with specific learning difficulties - through reformatting of core texts and specialist access technology rooms at all libraries.
  • Expert advice and support for the development of web and multimedia content.
  • Our libraries provide a base for careers, accommodation and student finance consultations.
  • Working closely with students to shape our services.
  • Customer Services Excellence (CSE) accredited five years in a row.

Study spaces

  • Four modern libraries on each of the main teaching campuses.
  • Generous opening hours at all sites, including 24-hour access to the libraries at Kingston Hill and Penrhyn Road campuses (term time) and Kingston School of Art, Knights Park campus (selected weeks) throughout the year.
  • A range of study spaces - silent, quiet, group (2,000 across all sites).
  • More than 1,800 open access PCs.
  • Internet access and Wi-Fi.
  • More than 250 laptops for loan, including MacBooks.
  • Printing and photocopying facilities.


  • Whenever possible we buy e-books rather than print, to enable students to access the texts when and where they need them.
  • Over 330,000 books - plus 275,000 e-books.
  • A wide range of databases to search for articles on specific subjects.
  • More than 78,000 journals available online.
  • Self service book issue and automatic book renewal service.
  • Audiovisual items including DVDs.
  • Cafes at three of our libraries.

On 6 January 2020 the library at our Penrhyn Road campus moved into the new Town House building.

Contact details


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