SkillMix-ED: Re-shaping the urgent and emergency care workforce

The study is a National Institute of Health Research funded study exploring what balance – the 'skill mix' - of non-medical practitioners, doctors and nurses is best in emergency departments and urgent treatment centres.

We will need to use information from you for this research project. We will collect in a number of ways, for example:

• directly from your interview responses should you participate in the research
• when you communicate with us by letter, telephone or email
• from your contact details if you informed us you wish to receive study updates.

We will keep all information about you safe and secure.

This information will include:

• your name and contact information such as work and/or personal email address or phone number (interviews or receiving study updates)
• information relating to your professional status such as your job title and clinical or managerial expertise (staff interviews only).

We use your personal data in different ways depending on the stage of your interaction with us. For example, we process your contact information to arrange a suitable interview time with you. We then process the personal data you choose to provide via the interview and/or for staying in contact for study updates for the purposes of our study.

Further details about the use of interview and/or staying in contact are provided in the information for participants that we have also sent to you.

The legal basis for processing your personal data is "task in the public interest".

We believe that we have a legitimate interest in conducting academic research and have considered the potential impact on you. You can ask us to stop processing your personal data and we will remove them.

We will share your personal data with a limited number of people internally within our research team where there is a legitimate reason for their receiving the information i.e., to make contact with you.

Please note that no personal data will be passed on to the study funders as any information provided to them will be anonymised.

Your personal data will be kept for the time necessary to complete the analysis for the research project. It will then be anonymised. The consent to participate in the research form with your name and signature will be kept in a separate electronic file to the study data for ten years after the end of the study and then destroyed (2034). We will ask for your consent separately for contact details if you wish to receive copies of any published journal article (anytime up until December 2025) and/or the final report (expected to be published by NIHR 2025).

We will hold your data only for a short period of time, which reduces the likelihood that any data will become inaccurate. Furthermore, all personal data will be provided by you.

You can stop being part of the study at any time, without giving a reason, but we will keep information about you that we already have.

Under the GDPR and the UK Data Protection Act 2018, you have the following rights:

• to access from us the personal data we hold about you
• to require us to correct the personal data we hold about you if it is incorrect
• to require us to erase your personal data
• to require us to restrict our data processing activities (and, where our processing is based on your consent, you may withdraw that consent, without affecting the lawfulness of our processing based on consent before its withdrawal)
• to receive your personal data, which you provided to us, in a structured, commonly used and machine-readable format and the right to transmit that data to another controller
• to object, on grounds relating to your particular situation, to any of our particular processing activities where you feel this has a disproportionate impact on your rights
• to not be subject to a decision based solely on automated processing, including profiling, which has a legal effect on you.

Please note that the above rights are not absolute and we may be entitled to refuse requests where exceptions apply.

If you have given your consent and you wish to withdraw it, please contact Dr Mary Halter [email protected].

You can find out more about how we use your information

• at www.hra.nhs.uk
• by asking one of the research team you are in contact with
• by sending an email to [email protected] or [email protected]
• by sending an email to the Data Protection Officer: [email protected]
• by writing to: Data Protection Officer, Vice Chancellor's Office, River House, 53–57 High Street, Kingston upon Thames, Surrey KT1 1LQ.

If you wish to request access to the personal data we hold about you please use the contact above in the first instance. Alternatively, you can use the Kingston University Subject Access Request Form available online.

If you are not satisfied with how we are processing your personal data, you can make a complaint to the Information Commissioner.

You can find out more about your rights under data protection legislation from the Information Commissioner's Office website.