Kingston University Service Company
Kingston University Service Company (KUSCO) provides a wide range of services and support to our university. Find out more about what they do and how to work with them here.
What is KUSCO?
Since 1997, Kingston University Service Company (KUSCO) has been our university’s main service and facilities provider. KUSCO only works for us, and we own it completely.
KUSCO provides:
- Value for money
- Expertise, professionalism and specialist knowledge
- A valid contribution to student recruitment and retention
- Fair, consistent communications with staff and with the university community
- An independent board of directors chaired by a governor of the university
Got a question? Email [email protected] to get in touch.
KUSCO work permits
Starting work at Kingston University and think you might need a permit? First, check the requirements in our Contractor’s Guide.
If you need a work permit, you should submit your application at least 48 hours (Monday to Friday) before your work starts.
The permits are issued manually so please email [email protected] to request your permit. We will contact you about the next steps.
Please ensure you request your permit well in advance of your work start date. We aim to respond to your request withing two working days. After that it will take an additional two days (minimum) to issue your work permit.
Need to add a subcontractor to your permit? If they’re not registered to the permit system, email [email protected] with the following information:
- A copy of your public and employer liability insurance
- A signed copy of pages 28-29 of the Contractors and Subcontractors Policy
- The project they will work on
- A list of operatives that will be working on site
If the subcontractor is registered, all they have to do is complete their inductions and they’ll be added to the permit.
When the permit office has processed the subcontractor, they will appear on your online application form to be added to your permit submission.
You must have a hard or digital copy of your work permit to hand while you work on site. Your supervisor may need to show it for inspection.
You should return a signed copy of your permit at the end of your job. We’ll email you to remind you. If you don’t return it within 24 hours of expiry (48 hours for weekend permits) we will record it as unreturned.
If you need an emergency permit or have any permit-related questions or problems, you can reach the Kingston University Permit Office by:
- Direct line on 65148
- Telephone on 0208 417 5148
- Email at [email protected]
Please allow 48 hours for a response.
Useful documents
Check out the Contractors’ Guide
Read the KUSCO GDPR employee privacy notice
Read the KUSCO data protection policy
Read our latest gender pay gap report
Get in touch
Got a question?
You can reach out to the KUSCO team with supplier or facilities questions at any time. Get in touch by:
- Telephone on +44 (0)20 8417 3322
- Email at [email protected]
Interested in working for KUSCO?
Please contact our HR team for a list of job vacancies. You can reach them by:
- Email at [email protected]
- Telephone on 020 8417 2138 (internal: 62138)
KUSCO
The KUSCO registered office address is River House, 53 - 57 High Street Kingston upon Thames, Surrey KT1 1LQ.