Missed your course induction, welcome week or first week?

What you need to do

If you were due to join us at Kingston in September 2023 and have missed your course induction or first week of teaching, don't panic! We are here to support you, but it is your responsibility to catch up on what you have missed.

We've put together a guide on what you need to do if you arrived late to Kingston – watch the video and make sure you complete all the relevant tasks listed below.

Tell us if you have arrived late

If you arrive after 18 September, you are counted as "arriving late". If you know you will be late (or have arrived late), you should contact your faculty to let them know your situation. Make sure you include your full name, K number, course and details of why you are late. Email addresses are listed below.

Faculty of Business and Social Sciences

Faculty of Engineering, Computing and the Environment

Faculty of Health, Science, Social Care and Education

Email welcome@kingston.ac.uk and we will direct your email to the right course team.

Kingston School of Art

Complete your enrolment

It's really important to complete the enrolment process if you have not done so yet. Being fully enrolled ensures you are officially a Kingston University student and gives you access to all the systems and support you need to succeed.

If you have queries about enrolment, please send an email to enrol@kingston.ac.uk or call us on tel: 0800 048 3334. You can also visit the Information Centre at Penrhyn Road or Kingston Hill.

Complete your enrolment


Make contact with your course leader

You missed some key sessions during Welcome Week – make sure you catch up with your course leader. If you're not sure who it is you can find out on the course page on Canvas.

You might also want to check if there is anything specific you might need for your course such as PPE, uniforms or other safety equipment.

Visit them during their office hours or email them.

Access your teaching timetable

Look up your teaching timetable.

You'll need to login using your Kingston email address (kxxxxxx@kingston.ac.uk) and the password you use to access OSIS.

Download the SEAtS App and check in to classes

Ensure you know how to check in to classes using your ID card or SEAtS App and that you've read the attendance policy.

Explore Canvas

Access Canvas (the virtual learning environment). You will be able to find all of your course information, modules, reading lists and more.

Attend a library introduction

The library is a key part to your academic careers at Kingston. Make sure you attend a catch-up sessions which you can book on KUextra (the university's event system).

Access the Welcome to Kingston Canvas module

Remember to complete the Welcome to Kingston Canvas module – it contains everything you need to know about the University outside of your course! You can access the module from your dashboard on Canvas.

Life, Health and Wellbeing

Register with a doctor

If you have moved (to Kingston or just away from home), you should register with a local doctor (GP Surgery).

The University has an onsite GP surgery – you can register online with our GP surgery or view a full list of GP surgeries on the NHS website. Do this now – don't wait until you need a doctor as it may delay you accessing key services and support.

Register for disability and mental health support

If you have a diagnosed disability or mental health condition, you should register with the Disability and Mental Health team. They can support you to ensure you have the right support in place to succeed in your studies. Read more on MyKingston.

Check your funding is in place

If you are a home student, check your Student Finance application. Make sure they have the correct course and university listed for you – this will help to ensure you receive your funding as quickly as possible after enrolment is completed.

Get started with...

  • Banking and money: Check out MyKingston for information on opening bank accounts, managing your money and financial support.
  • Council tax: Full-time students are exempt from paying council tax, but you may need to provide proof depending on where you live. Read more about council tax on MyKingston.
  • IT services: From connecting to the WiFi to accessing software, the university has a whole range of services you can take advantage of. Read more about IT services on MyKingston.

Making connections and staying in touch

Know how to access your University emails – and check them regularly!

The University will communicate with you through your University email. You should make sure you check your inbox regularly to ensure you don't miss out on key information about your course, opportunities and other important stuff.

Explore events, societies and sports

There are lots of opportunities to do things you're interested in, try something new or develop skills.

You can find all sorts of opportunities on our events platform KUextra or why not browse the Union of Kingston Students A-Z of sports clubs and societies?

Help and advice

Whether you have a specific a question to ask or just want to speak to someone who's been there done that, we're here to help.

Ask KUBot for instant answers to your burning questions

Ask our friendly KU ChatBot anything you need to know, just click on the pink icon at the bottom of the screen.

FAQs for new students

Get answers now to the questions most frequently asked by new students.

If you have further queries and want to get in touch, email us at welcome@kingston.ac.uk.

Speak to a current student

Start a convo and chat with our current students to find out all about what life is really like at Kingston!

Useful information

Browse the pages below to find more useful information – we'll be updating this information throughout the year, so be sure to bookmark this page for more useful information.