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Policies and procedures

Current written protocols, policies and procedures for delivering our services and responsibilities.

Policies and procedures for conducting university business

InformationFreedom of information policy
Weblink

www.kingston.ac.uk/documents/aboutkingstonuniversity/howtheuniversitywork/policiesandregulations/documents/Freedom-of-Information-Policy.pdf

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Procedures and policies relating to academic services

InformationAwards of the University - Academic Regulations 1 (AR1) 
Weblink www.kingston.ac.uk/aboutkingstonuniversity/howtheuniversityworks/policiesandregulations/
InformationResearch degrees - Academic Regulations 4 (AR4) 
Weblink www.kingston.ac.uk/aboutkingstonuniversity/howtheuniversityworks/policiesandregulations/ 
InformationHonorary awards - Academic Regulations 11 (AR11) 
Weblink www.kingston.ac.uk/aboutkingstonuniversity/howtheuniversityworks/policiesandregulations/
InformationUndergraduate Regulations - Academic Regulations 2 (AR2) 
Weblink www.kingston.ac.uk/aboutkingstonuniversity/howtheuniversityworks/policiesandregulations/ 
InformationPostgraduate Regulations - Academic Regulations 3 (AR3) 
Weblink www.kingston.ac.uk/aboutkingstonuniversity/howtheuniversityworks/policiesandregulations/ 
InformationMitigating circumstances and student assessment- Academic Regulations 5 (AR5) 
Weblink www.kingston.ac.uk/aboutkingstonuniversity/howtheuniversityworks/policiesandregulations/ 
InformationAcademic appeals (undergraduate and taught postgraduate courses) - Academic Regulations 8 (AR8) 
Weblink www.kingston.ac.uk/aboutkingstonuniversity/howtheuniversityworks/policiesandregulations/ 
InformationAcademic appeals (research degrees) - Academic Regulations 9 (AR9) 
Weblink www.kingston.ac.uk/aboutkingstonuniversity/howtheuniversityworks/policiesandregulations/ 
InformationAcademic misconduct - undergraduate and postgraduate taught courses- Academic Regulations 6 (AR6) 
Weblink www.kingston.ac.uk/aboutkingstonuniversity/howtheuniversityworks/policiesandregulations/

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Procedures and policies relating to student services

InformationAdmissions policy and summary of practice - Academic Policy 1 (AP1) 
Weblink www.kingston.ac.uk/aboutkingstonuniversity/howtheuniversityworks/policiesandregulations/
InformationInternational qualifications
Weblink www.kingston.ac.uk/international/studying-at-kingston/international-qualifications/
InformationEnglish language requirements
Weblink www.kingston.ac.uk/international/studying-at-kingston/language-requirements/
InformationEnglish language programmes
Weblink www.kingston.ac.uk/international/studying-at-kingston/language-programmes/
InformationEnrolment
Weblink www.kingston.ac.uk/enrol/
InformationGeneral regulations - General Regulations 1 (GR1) 
Weblink www.kingston.ac.uk/aboutkingstonuniversity/howtheuniversityworks/policiesandregulations/
InformationAccommodation
Weblink www.kingston.ac.uk/accommodation/
InformationStudent funds
Weblink www.kingston.ac.uk/money-matters/student-funding-service/
InformationIT Services
Weblink www.kingston.ac.uk/support
InformationStudent complaints procedure - General Regulations 2 (GR2a and GR2b) 
Weblink www.kingston.ac.uk/aboutkingstonuniversity/howtheuniversityworks/policiesandregulations/
InformationStudent disciplinary procedure- General Regulations 3 (GR3a and GR3b) 
Weblink www.kingston.ac.uk/aboutkingstonuniversity/howtheuniversityworks/policiesandregulations/

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Procedures and policies relating to recruitment

InformationRecruitment
Weblink www.kingston.ac.uk/jobs/

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Equality and diversity policies; equality scheme

InformationEquality information
Weblink www.kingston.ac.uk/aboutkingstonuniversity/
equality-diversity-and-inclusion/

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Health and safety

 View Kingston University's health and safety policy.

InformationHealth and safety of disabled students
Weblink www.kingston.ac.uk/disability-and-dyslexia/
campus-information/health-and-safety
InformationHealth and safety in halls of residence
Weblink www.kingston.ac.uk/accommodation/
halls-of-residence/before-you-arrive/
cleaning-health-and-safety/
InformationStudent substance use and misuse policy
Weblink www.kingston.ac.uk/aboutkingstonuniversity/
howtheuniversityworks/policiesandregulations/
documents/substance_misuse.pdf

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Estate management

InformationCampus development plan
Weblink www.kingston.ac.uk/campus-planning/
InformationKingston University Service Company Ltd (KUSCO)
Weblink https://www.kingston.ac.uk/aboutkingstonuniversity/kusco/
InformationSustainability
Weblink www.kingston.ac.uk/aboutkingstonuniversity/
sustainability/
InformationIntersite bus service
Weblink www.kingston.ac.uk/bus

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Complaints policy

If you are unhappy with the service that you have received in relation to either this publication scheme or any other request that you have made to the University under the Freedom of Information Act 2000, and wish to make a complaint or request a review of the University's decision, please contact:

Raji Sharma-Drake, Head of Secretariat, Kingston University, River House, 53-57 High Street, Kingston upon Thames, Surrey, KT1 1LQ;
r.sharma-drake@kingston.ac.uk

In the event that you are not content with the outcome of your complaint, you may apply directly to the Information Commissioner for a decision. Generally, the Information Commissioner cannot make a decision unless you have exhausted the complaints procedure provided by Kingston University. The Information Commissioner can be contacted at:

The Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF

Please see the procedures and policies relating to student services section above for the University's Student Complaints Procedure.

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Records management and personal data policies

InformationInformation security policy
Weblink www.kingston.ac.uk/aboutkingstonuniversity/
howtheuniversityworks/policiesandregulations/
documents/information-security-policy.pdf
InformationICT security and usage policy
Weblink www.kingston.ac.uk/aboutkingstonuniversity/
howtheuniversityworks/policiesandregulations/
documents/it-security-policy-17-18.pdf
InformationData protection policy
Weblink www.kingston.ac.uk/aboutkingstonuniversity/
howtheuniversityworks/policiesandregulations/
documents/data-protection-policy-v3.pdf
InformationPrivacy policy
Weblink www.kingston.ac.uk/privacy-policy/
InformationPolicy on the management and retention of student files - Academic Guidance 6 (AG6) 
Weblink  www.kingston.ac.uk/aboutkingstonuniversity/howtheuniversityworks/policiesandregulations/
InformationCopyright information
Weblink https://www.kingston.ac.uk/copyright/

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Research policy and strategy

InformationResearch policies and guidance
Weblink www.kingston.ac.uk/research/research-policies-and-guides/
InformationResearch strategy
Weblink www.kingston.ac.uk/research/
research-policies-and-guides/documents/
research_strategy.pdf
InformationResearch and enterprise
Weblink www.kingston.ac.uk/research/research-and-enterprise/
InformationIntellectual property rights policy: staff
Weblink www.kingston.ac.uk/aboutkingstonuniversity/
howtheuniversityworks/policiesandregulations/documents/
intellectual_property_general.pdf
InformationIntellectual property rights policy: students
Weblink www.kingston.ac.uk/aboutkingstonuniversity/
howtheuniversityworks/policiesandregulations/documents/
intellectual_property_students.pdf
InformationStudent intellectual property rights appeal panel membership and terms of reference
Weblink www.kingston.ac.uk/aboutkingstonuniversity/
howtheuniversityworks/policiesandregulations/documents/
student_ip_appeals.pdf
InformationEthics: guidance and procedures for undertaking research involving human subjects
Weblink www.kingston.ac.uk/documents/aboutkingstonuniversity/
howtheuniversityworks/policiesandregulations/documents/
Ethics.pdf
InformationCode of good research practice - Academic Guidance 4 (AG4) 
Weblink www.kingston.ac.uk/aboutkingstonuniversity/howtheuniversityworks/policiesandregulations/
InformationAcademic misconduct procedures - research (staff) - Academic Regulations 9 (AR9) 
Weblink www.kingston.ac.uk/aboutkingstonuniversity/howtheuniversityworks/policiesandregulations/

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Publicly funded research outputs and data

Available upon application to the freedom of information officer.

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Charging regimes and policies

InformationUndergraduate money matters
Weblink www.kingston.ac.uk/undergraduate/money-matters/
InformationPostgraduate tuition fees
Weblink www.kingston.ac.uk/postgraduate/fees-and-funding/tuition-fees/

Freedom of information charging policy: Documents available electronically, either via links in this publication scheme or via an e-mail attachment from the freedom of information officer, will be supplied free of charge. A charge of £1 per CD-ROM will be made where the size(s) of electronic file(s) requested is sufficiently large for it not to be possible to send the requested information by e-mail, or where the information has been specifically requested in this format. A charge will not be made for hard copy paper documents, except where a total of 100 or more pages has been requested, in which case a charge of 2p per page will be made to cover photocopying costs. The University reserves the right to amend this charging policy at any time. Any charges payable will be notified to the applicant, and payment required, prior to the request being fulfilled.

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Contact us

Kingston University
Tel: +44 (0)20 8417 9000